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Part 3: The future for affiliates Hiring people on the ground is a key obstacle for new markets, as the pool of experienced staff in some countries is non-existent Michael Holmberg, Raketech actions on the part of the authorities. Nothing about the US is completely alien, even if the regulated nature of the market is new. “The framework for [Google] ranking is global,” says Garner from Rize.Digital. “It is also worth saying many affiliates have ranked on gambling phrases in the US for years and they profit by marketing operators who are prepared to take the regulatory risk of accepting customers from that territory.” As has been discussed in the previous section, whether the unregulated and regulated can sit together in the US is a highly debatable scenario. Garner asks “whether the US regulators will have the same demands on affiliates as the UK regulators do”; but arguably, if they follow the UK example, it will ‘merely’ be a question of pressurising the operators, which will determine which affiliates they can work with. A new car in a new town Still, the US is far from being the only new opportunity for affiliates. “The beauty of affiliate marketing can really be found in its ability to develop new markets,” says Galanis. “Right now, the most interesting opportunity lies in South America, where overtones towards regulation – and sensible regulation at that – provides a time-sensitive opportunity for affiliates.” Galanis mentions Brazil, Argentina and Peru as being particularly “fascinating” in this respect but he also cites Africa, which was also given a mention by various other market participants and commentators as being a territory that’s underexploited in affiliate terms. In a similar sense, eastern Europe is also namechecked in affiliate circles as a territory ripe for further exploitation. One argument set out by Garner suggests that affiliates are emerging in new – sometimes greyer – territories all the time. “When you look beyond the main regulated markets, it’s remarkable how much business there is,” he says. “More regulation means more admin; however, as you know you can rank anywhere in the world from anywhere in the world, so the whole ecosystem is very liquid and malleable. Upshot: affiliates will follow the path of least resistance and most profit, taking them to whatever country territory produces revenue.” Skill sets In part this is about transferable skills. As Garner pointed out with regard to the US, the basic structure of search is applicable globally. Holmberg at Raketech notes that “certain marketing techniques that are no longer used in western Europe can still be used in emerging markets”. He adds: “Thus, affiliates will look at the things they did well in western Europe and apply those to penetrate new markets at an early stage.” But Holmberg stresses that moving into emerging or grey markets shouldn’t be seen as simply an escape route from more stringent regulatory conditions in more mature markets. “There are some great opportunities in emerging markets but we wouldn’t only cite harsher regulation conditions as a factor to look further afield,” he says. “While there are plenty of great opportunities in unexploited markets, there are also a lot of challenges and risks,” he adds. “For example, hiring people on the ground is a key obstacle for new markets, as the pool of experienced staff in some countries is non-existent. Also, mature and regulated markets provide a level playing field without the risk of a drastic government clampdown, something we have seen before in this industry. Thus, regulation helps ensure more regimented and safer market conditions.” The rules of distraction While the increase in regulations may be a source of angst among some affiliates, they should be wary of believing the sunlit uplands of new territories will be free from such burdens, warns Henderson at Kindred. “Note that many countries in eastern Europe and Africa are regulated and come with similar compliance pressures to western Europe,” he says. “Any major affiliate in this business for the long haul needs to address compliance and Under pressure: Regulation and the evolution of affiliate marketing 21