iGB Affiliate iGB Affiliate Survey 2018 | Page 31

Regulation/compliance and licensing costs identified as key barriers to becoming an operator Q. What are the main challenges and issues when trying to become a gaming operator? (Base: total affiliates - 160) Capital (barriers to entry) Finding a ‘reliable’ white label Differentiation (building unique USPs) Licensing costs Competition/market saturation Customer Retention Management (CRM) Regulation/ compliance Player acquisition/ retention Brand reputation/ reliability iGB Affiliate Survey • July 2018 31