iGB Affiliate 72 Dec/Jan 2019 | Page 55

INSIGHT SARAFINA WOLDE GABRIEL is VP of strategy at Paysafe Group’s Income Access. She focuses on growing Income Access and driving the evolution of the company’s suite of products and services and has over a decade of igaming industry experience. Mobile and in-play betting Two important product features that any brand striving for success within the African market should be mindful of are mobility and flexibility. The significance of these features, however, extends beyond gaming experiences to reflect broader social traits and routines inherent in the daily lives of those engaging with the product. Given these influences, in-play betting through mobile devices serves as an optimal solution, aligned with numerous market factors. An April 2018 report entitled ‘Africa – Mobile Network Operators and MVNOs’, which was produced by telecommunications research and consultancy company BuddeComm, offers timely insights on the current state of Africa’s mobile market. For example, because of sub-par fixed-line infrastructure across many regional markets “between 95% and 99% of all internet connections” are through mobile internet. The report also highlights the degree of sophistication with which consumers manage their mobile subscriptions, with 99% of all subscribers using prepaid accounts that are more economically viable than standard contract plans. As a larger percentage of the continent’s population is now able to afford mobile services, it has “led to a steady increase in the subscriber base”. These points further inform relevant stakeholders of the uniqueness of the region’s mobile market and the importance of flexibility. Moreover, not only does this make in-play betting well-suited for Africa but it also positions it to benefit from growing global demand. Revisiting the earlier comparison with the US, a market still in its in-play infancy, it will be important to monitor ongoing developments, particularly in technology, regulation and M&A. From a global M&A perspective, it was only in early October that Scientific Games, as a follow-up to its previously announced partnership with Caesars Entertainment, acquired Don Best, a supplier of real-time betting data and pricing for North American sporting events. On the tech side, the impact of data science “Affiliates are situated to be vital partners and resources as individual brands and the market each continue to grow” and machine learning are already having a notable impact on product development; the continuation of that trend seems all but inevitable. The influence of similar undertakings and initiatives will ultimately impact the in-play gaming experience of end customers in African markets. The question is at what rate. As the ecosystem is built for those with an entrepreneurial drive, an infusion of inspired problem- solving and product development at the local level is also expected. It’s at this level that strategists, developers and even regulators possess a more comprehensive understanding of market intricacies and how in-play can engage segmented audiences through unique selling points, tailored user experiences and an appreciation of the diverse behaviours of those audiences. The cross-section where affiliate marketing and mobile in-play meet is relatively easy to identify. In our 2018 survey, 75% of respondents said that they have a mobile-optimised site, with 21% of those having a complementary app. When assessing the online marketing acumen of these affiliates alongside the grassroots innovation inherent to the African market, we see that lucrative collaborations are not only possible – they’re inevitable. iGB Affiliate Issue 72 DEC 2018 / JAN 2019 51