iGB Affiliate 72 Dec/Jan 2019 | Page 52

INSIGHT INSIGHT PIONEERING CULTURAL CHANGE All-In’s first Index is a tantalising slice of the diversity story but it’s far from the full picture. Hannah Gannagé-Stewart reports ALL-IN DIVERSITY’S inaugural All-Index could mark a turning point in both external and internal perceptions of the gambling industry – if others take the opportunity to come on board. The 43-page report published on the All-In Diversity website in late November lifts the lid on diversity and inclusion in gaming for the first time but is only a snapshot of 25 firms; the project’s co-founders, Christina Thakor Rankin and Kelly Kehn, have been clear since its launch in 2017 that for the All-Index to paint an accurate picture of the industry as many businesses as possible have to participate. Importantly, there are clear benefits to doing so. Participants receive a ranking on the basis of their answers, offering them some context on their current performance and what more might need to be done. The published ranking is anonymous, so there is no risk of individual performance being released unless a business chooses to share it. Moreover, as part of the project’s goal to establish and finesse the All-Index in the first year, All-In Diversity has been liaising with the British Standards Institution to have it formally recognised. 48 iGB Affiliate Issue 72 DEC 2018 / JAN 2019 GVC is one of several big names to have participated in the first survey. Juliet Daye, the company’s head of diversity, inclusion and talent development, says being part of the first report was not only important to aid their own benchmarking initiatives but “symbolic” of their belief in the importance of it. “It’s beneficial on a practical level to complete the survey because it gives you an audit of what you’re doing and what you’re not doing,” she explains. “We only started looking at diversity and inclusion on the Ladbrokes Coral side at the beginning of 2018, and started implementing it in March this year.” Daye says she was pleased with where Ladbrokes appeared among the list of 25 given the firm is “at the start of the journey on this”. Meanwhile, GVC only started rolling out its diversity initiative at the end of November. As such, Daye said she wasn’t surprised to see GVC rank a little behind Ladbrokes Coral. As a business that has grown extraordinarily quickly over the past few years, GVC perhaps exemplifies both the advantages and the challenges that igaming has in this area. As head of CSR and corporate communications Jay Dossetter points out, “From a GVC perspective, the business has come a long way in such a short time. This year there was a recognition that we needed to grow up fast and take the broader issues around CSR seriously and give more resources to it.” GVC won’t be alone in only recently recognising the need to measure and manage diversity and inclusion, but its sudden need to play catch- up is perhaps a warning for smaller businesses to take the plunge before their scale demands it. NetEnt is notably absent from the list of 25 inaugural participants. It does not feature despite its long- “The gender split within the 25 firms that opted to complete All-In Diversity’s first questionnaire was 53.4% male and 46.5% female – closer to equal than some may have anticipated”