iGB Affiliate 71 Oct/Nov | Page 49

FEATURE GAMBLING WITH COMMISSION: TRUSTING AFFILIATES IN THE AGE OF COMPLIANCE There’s no denying the value that affiliates can offer to gambling operators, but the fact remains that it’s not just marketing being outsourced, it’s a brand’s reputation. With that in mind, affiliates need to put compliance at the top of their agenda, says Phil Blackwell AS THE MAINSTREAM MEDIA turns the screw on the gambling industry and regulators scramble to play ball, the issue of compliance is fast becoming 2018’s hottest topic. Operators are swimming in a bowl of acronym alphabet soup with the licence-hungry Gambling Commission ready to gobble up those who prioritise FTDs over GDPR and ROI over self‑exclusion. But, while the attacks may seem relentless, it is easier to empathise with the organisations that are dishing out the fines than it is to sympathise with the companies that are receiving them. A genuinely responsible industry should embrace the challenges of compliance and strive to offer the safest and most enjoyable experiences for its customers. Easier said than done. In the July edition of iGB Affiliate, Ian Sims of Rightlander described how the crackdown on compliance has affected operator-affiliate relationships and resulted in the contraction of many large programmes. At Lindar, we work on both sides of the fence: as an affiliate with OnlineBingo.co.uk and as an operating-licence holder with our latest bingo site, MrQ. Our business need to maintain affiliate relationships with operators is balanced with our maternal instinct to protect our licence from being compromised by non- compliant third parties. All of which throws up the question: can affiliates ever really be trusted? iGB Affiliate Issue 71 OCT/NOV 2018 47