iGB Affiliate 71 Oct/Nov | Page 39

FEATURE THE PRODUCT AGE Smart affiliates understand that it’s no longer enough to simply feed operators’ appetites for first-time customers. Joanne Christie reports on the new breed putting product at the centre of engagement and retention THERE HAS LONG BEEN ONE many consumers will buy all their question that the plethora of books insurance products through affiliate is long past the point when it was and websites dedicated to helping brands such as Comparethemarket, sufficient to throw up a few links and those wanting to create web businesses Confused.com or GoCompare and pull in the cash. Particularly in the has posed: “Do you want to sell other book their holidays through affiliate UK, a shift is now firmly underway, people’s products or create your own?” brands such as Booking.com or moving from products and content Conventional wisdom was that there TripAdvisor. “I’m a strong believer related to what had long been one were two viable business models to that, long term, the big winners in the of the key differentials between choose from: affiliate marketing or UK sports-betting industry will operators: free bets and sign-up offers. product creation. be product-led affiliates with user- But in today’s igaming affiliation focused brands.” market, the line between the two is blurred. When it comes to sports betting, many affiliates have created their own recognisable products in a bid to help them sell those of  operators. This mirrors a more widespread shift in the online world, says Richard Moffat, CEO at OLBG. “We have seen how other industries have matured this way to the extent that The igaming affiliate industry “Affiliates have been successful in marketing operator offers and focusing on what has been the key differential “The big winners in the UK sports- betting industry will be product-led affiliates with user- focused brands” Richard Moffat, OLBG between operators – the free spins offers. This was how operators marketed and affiliates took their lead from that,” says Tom Galanis, director at TAG Media. “In the UK right now we are seeing a pinch with bonuses getting taxed, so one imagines that more and more will happen on the product front.” In the long run, this move away from free offers is a iGB Affiliate Issue 71 OCT/NOV 2018 37