iGB Affiliate 68 April/May | Page 64

INSIGHT It required a lot of proposals and meetings, and we incurred a lot of rejections and setbacks – each of which was a blow to my self-confidence and a major drain on my energy levels. that saw me step completely away from Codeta and Ihre Consulting. I was removed from all emails, reports, and back-end access, and given time to focus on myself. “It is about understanding your workforce, and that people are individuals that react and deal with pressure differently” I was also acutely aware that those who had invested – we raised €2.3m in the end – were investing in me and my track record as much as they were in the long-term success of Codeta. But this, combined with the pressure of running the business and making the right decisions for its success, and the happiness and security of Codeta employees, was really taking its toll. Feeling different I started to feel very different. After a day in the office, I would forget where I had parked the car. I was losing patience with people and became more reclusive. I didn’t want to speak to people in person, or even on the phone for that matter. I was also having difficulties sleeping; I struggled to fall asleep and would wake regularly during the night but then couldn’t drag myself out of bed in the morning. In the end I simply hit rock bottom, called my ex-wife and broke down while on the phone to her. I felt terrified and very much alone. She contacted my brother, who co- founded Codeta with me, and between them they put together a plan of action 60 iGB Affiliate Issue 68 APR/MAY 2018 My recovery began by identifying what had caused my exhaustion in the first place; by understanding the triggers you can avoid putting yourself in that situation. It’s also important to acknowledge that in all likelihood, you will never be as good at dealing with stress as you once were. From what I understand, people that fall victim to exhaustion lose a substance in their brain that helps them deal with stress. Other things that really helped me were setting a daily routine, and allowing time for moderate exercise, reading and meditation. I also never set a deadline for my return, and I think this was key. The immediacy of my removal from the work environment once I’d hit rock bottom also prevented any terminal damage. Sure, I will never be the same again, but I am very much back on my feet now. workforce, and that people are individuals that react and deal with pressure differently. It helps to have clear guidance from the top and for employees to know what is expected of them. It is also important that employees know they can be open and honest about their feelings and mental health, and that there are procedures and practices in place to ensure they are happy in the workplace. This can include access to gyms and counsellors. For me, my burnout has been a blessing in disguise and I have used the experience to realign my approach to work and life. That said, I wouldn’t want anyone else to go through it. While there is nothing wrong with the industry wanting to celebrate its success, I think more needs to be done to talk about the pressures and strains this brings on those expected to deliver. I hope my story will kick-start conversations and discussions about how we can all help to look after each other a little bit more. Shared experience I wanted to share my story as I believe there are a lot of people in the industry in a similar situation but who perhaps don’t feel like they can step away in the same way that I did. Businesses need to change their approach to exhaustion and stress, and take it seriously. It is about understanding your EDWARD IHRE has been running Ihre Consulting in Sweden since March 2010 and co-founded Codeta, the global online table games casino, in 2015. He has been in the gaming industry since 2002.