iGB Affiliate 64 Aug/Sept | Page 24

TRAFFIC VOICE SEARCH: THE NEW FRONTIER OF IGAMING SEO Voice search is a massive opportunity, especially for challenger brands and affiliates with ambitions to take on the major operators in search engine rankings, writes Blueclaw’s marketing director, Martin Calvert. ACCORDING TO AMAZON, Echo devices are being sold at a rate of “thousands per minute”, with Google, Microsoft, Apple and more all getting in on the action to make voice search a part of our daily lives. In the home or on mobile, voice search has become the norm for millions of us – and that includes betting customers. Mobile searches already outnumber desktop and tablet searches, and by 2020, 20% of mobile searches will be voice searches, according to Comscore. That’s a lot of searches. igaming companies need to act now to take advantage of how voice and mobile search differs. The new frontier of search We all know that people search differently across different channels. At a keyboard, we’re accustomed to typing in just a few keywords like ‘racing tips Ascot’ or ‘betting odds Chelsea’, trusting that search engines will understand what we’re after. With voice search, be it on a freestanding device such as Amazon Echo or Google Home, or a mobile/tablet voice assistant like Siri or Cortana, we’re happy to give the search engine more to work with. 20 iGB Affiliate Issue 64 AUG/SEP 2017 Using full sentences and, more specifically, asking full questions such as ‘what is the weather forecast?’ or ‘who is the favourite for the Grand National?’ comes naturally to us when speaking, and often results in follow-up questions, e.g. ‘what will the temperature be?’ or ‘what are the odds that the favourite will win?’, and all this affects how we must think of SEO. As much of a headache as this may be for SEO analysts and betting and gaming marketers who had become comfortable in their strategies, it’s also a big opportunity to dominate what is still an under- optimised channel. voice search, so having ample website content in questions, and answer format is key. This content must reflect the conversational approach used by customers with no ambiguity about the answer – quote back the question in the answer if need be. The rise of voice search gives new life (and value) to FAQ pages. Grouping together common questions – for example, around a particular sporting event or type of game (e.g. ‘how to play online poker’- type queries) – to anticipate follow-up questions is a great approach that helps voice searchers, but also people who are already on your site. “This content must reflect the conversational approach used by customers with no ambiguity about the answer – quote back the question in the answer if need be” The new frontier of search At Blueclaw we’ve settled on two key areas that we consider to be fundamental to optimising for voice search in gaming. 1. Answer customer questions – and their follow-up questions Question-based searches are the norm in An additional benefit to increasing this type of content is that it makes betting more approachable to audiences who might never have placed a bet or played a game and not know how to get started. If first time depositors are a priority for your gaming brand (as they should be) this is very significant.