iGaming Business magazine Futures Report 2019 | Page 5

FUTURES REPORT THE UBERISATION OF IGAMING Uberisation, turning traditional ways of working on their head through innovation, is making its mark on igaming. Alessandro Fried sees the benefits I n an era where the tech world is becoming ever more streamlined and ever less dependent on legacy technology, it is a wonder that many still ponder about the benefits that Uberisation brings to the igaming industry. While some main operators fear that such a scenario could disrupt the established igaming pecking order, many tend to agree that it’s through this practice that the industry is re-inventing itself. The truth is that in recent years third-party technology providers have not only brought about wave upon wave of innovative updates but more importantly have made this advanced technology accessible to all operators, no matter the size of their operations or market. Technologies are the foundation of any type of gaming operation. Today, many long established organisations in the gaming industry find themselves operating in a market that is driven by totally different criteria from the one that characterised their initial years of operation. Thus in the immediate future they face important decisions or risk losing their current market position. It is largely a matter of fact that those larger, more established bookmakers who based their operations on legacy technology are now finding themselves constrained by the very technology that they once embraced. Not only is it unflexible but it is also inappropriate for todays’ complex and constantly evolving technological generation. The factors which drive the market are changing, while the market itself is continuously adjusting to this new reality. The prospect of ALESSANDRO FRIED is BtoBet’s chairman and CEO. Widely recognised as a visionary in the igaming sector, he is frequently invited to speak at national and international igaming forums. Fried designed, developed and launched many successful products on the international market and also obtained the first European license in remote gaming from Malta Gaming Authority (MGA). developing an in-house betting or gaming platform would dishearten any operator, let alone a smaller one. The cost is elevated, success is not guaranteed, and in most cases operators do not possess the knowledge to back such decision. However, the advent of the new generation platforms from third-party providers has changed this perspective, and highly advanced yet accessible technology is no longer considered a chimera. Smaller operators who, until now, may have limited or focused their activities on the retail channel, now see a shift towards the online as a development which is within their reach. In an environment where the player is becoming ever more demanding, the industry has in recent times rewarded those operators nimble enough to identify an opportunity, develop the technology and successfully incorporate this innovation to their platforms in the shortest span of time. And under this aspect legacy technology is not only complex to upgrade but also requires a lengthy and costly process. The Uberisation process, through the committment and achievement of the industry’s tech visionaries, is constantly pushing the boundaries as we know them today. Only such an aggressive development curve could permit the industry to close the gap to other entertainment sectors such as Google and Netflix and put the end-customer at the core of the operations. This can put you in a position to truly deliver an outstanding and unique player experience. COMPANY PROFILE •NAME BTOBET •FOUNDED 2015•SECTOR SOFTWARE DEVELOPMENT •WEBSITE BTOBET.COM •TWITTER @BTOBET JANUARY - FEBRUARY 2019 • ISSUE 114 • 33