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ibc_ibc 31/08/2014 13:18 Page 10 EY: Fundamental changes needed to future-proof broadcasters ccording to consultancy firm EY, for almost a century, the UK television industry has been transforming and renewing itself continually to meet ongoing shifts in technology, demand and society. But today, the forces at play are so disruptive they may throw into doubt the very notion of ‘television’ as a distinct medium. Speaking at the Edinburgh TV Festival, EY warned broadcasters to drive fundamental operational changes in order to be prepare for the future. “Broadcasters need to do more than react to today’s challenges,” advised Martin Holyoake, EY media and entertainment partner. “Audiences are increasingly assuming the role of editor over their own media choices — and the implications that this shift brings is significant for the way content is sourced, produced, distributed and consumed.” “Put simply, there’s never been a more exciting time to be in the UK television industry, or a more uncertain one. An everexpanding array of channels, platforms, devices, experiences and choice has created a world where the viewer is firmly in control. For the industry, such an unprecedented state of flux inevitably creates a mix of risk and opportunity – giving rise to uncertainty and excitement in equal measure,” he suggests. EY proposes five steps for broadcasters to prepare for the future of TV: ways to engage audiences at different times in the lifecycle can result in greater impact with the audience. In our experience, cross-platform engagement can result in an uplift of at least 25% audience impact. A Place the audience at the centre Audiences will look for content on their own terms, so it should be at the centre of the distribution model. To reach the audience wherever it wants to be found, and via blinkx partners Forensiq for fraud detection Internet media platform blinkx has announced a partnership with Forensiq, a specialist in fraud detection, implementing Forensiq’s technology and processes to combat fraud in real time. The partnership follows the 16 ADVANCED TELEVISION whatever device, requires an optimised and tightly managed digital supply chain. This is vital for providing insight into what content or content rights are held, and how this content can be distributed to the audience at the point, time and place of need. Take a more efficient approach to production and sourcing Intensifying competition for content demands a more efficient approach than ever to production and sourcing. Content production is strategic as well as a creative process. In our experience, savings of between 15%-20% can be made in production through challenging entrenched processes and bringing techniques such as LEAN to content production. This can be re-invested in better, or more on-screen content. Innovate through cross-media content When audiences become part of the content, they cease to be passive voyeurs and become active participants. This kind of cross-platform experience is increasingly important in shaping the story arch for content – with companion experiences, synchronous activity and dual screening rising rapidly. Exploring announcement of global deals with Integral Ad Science and Nielsen. “We look at verification as not just a ‘viewability’ piece, but a combination of three very separate elements that include ad viewability, brand safety and fraud detection,” said Donald Hamilton, UK SVP of advertising at blinkx. “As an industry, we must treat Understand your friends and foes The traditional structure of the UK television industry is in unprecedented flux. New channels, new OTT players and new producers are looking to gain a foothold. All the major US studios are here – and they’re now being joined by a raft of new entrants. Within this shifting ecosystem, companies need to take a close and careful look at partnering opportunities as they present themselves. Searching successfully for the right collaborative tie-ups may mean looking beyond the usual suspects. Make it personal Major generational and behavioural shifts – enabled by technology - have created new consumption patterns as audiences are freed from traditional viewing constraints. From a consumer’s point of view, a provider’s ability to deliver a seamless, personalised user experience is a fundamental differentiator. And for providers themselves, it is a way to add value to the audience and ultimately retain viewers. A personalised experience demands a firm grasp of data – specifically data needs to be aggregated to create a single, unified view of each member of the audience, the availability of data needs to