IBC Daily IBC2018 - Day 1 - Friday 14 September - Page 85

 Foreseeing problems with big data ADB By Ian McMurray Epicure, the company’s real-time diagnostic and troubleshooting platform, is being showcased by ADB. Rolf Seibl, deputy chief executive at ADB, said: “IBC is a great opportunity for ADB to demonstrate that the company is a true one-stop shop, able to supply operators with all the essential components to build and deliver best- in-class services. Epicure is defi nitely a signifi cant part of our off er and, what’s most important, it can be applied to both broadband and TV operations.” Seibl: “The company is a true one-stop shop” Epicure collects data from diff erent sources including the operator’s systems, external databases and users’ devices. Based on the processing of a large amount of data, the solution is designed to enable problem prevention, diagnostics and resolution. It supports service providers in locating the root cause of issues and facilitates proper troubleshooting. According to ADB, the use of big data technologies in Epicure allows it to perform even deeper data analysis to foresee possible service degradation and consequently correct issues before they occur. This, says the company, equips the operators with an amazing tool for predictive maintenance and care. The platform also supports help desks in triggering the analytical tests, monitoring specifi c KPIs and ultimately solving problems for consumers. The key advantage of Epicure is claimed to be its confi gurability. Operators can, the company says, easily set up the analytical part, KPIs, real-time alerts as well as the dashboards required for presenting measures, statistics and the overall status of the network. 5.B60