“Parker Merchanting
understand the importance of
stock availability and being able
to meet site needs on the spot”
closely with their branches, branded clothing division and suppliers to
guarantee customers a high quality of service.
The National Service Centre, based in Rothwell, West Yorkshire
was formed in 2009. It functions as a service centre for customers,
giving them a dedicated central point of contact. The 20th Parker
Merchanting branch in the UK opens in Aberdeen in April and the
business is continuing to evolve. Alongside the new Aberdeen
branch, the company opened two additional locations in Scotland
(Glasgow and Edinburgh) in 2012 and are always looking for the right
opportunity to expand and grow their range.
Having 20 branches throughout the country allows Parker
Merchanting to easily supply all parts of the UK, from as far north as
Aberdeen, to Exeter, Maidstone and Southampton in the south. The
company has 75 vehicles and the majority of deliveries are performed
using their own transport wherever possible. Carriers are used for
areas that can’t be delivered to by their own transport day-to-day.
Whether they place an order over the phone, by email or by fax,
customers can be sure their local branch of Parker Merchanting
will deal with their order promptly and efficiently, as over 90% of
all orders are delivered next day. The extensive network of Parker
Merchanting field sales executives, national account managers and
branch staff have a wealth of experience of the site environment and
an excellent working knowledge of their local areas.
Experienced consultants are available to offer clear, realistic and
efficient advice, leaving customer’s time to concentrate on other areas
of their business. Parker Merchanting respect that customers may
have full time on-site safety professionals, but there may be occasions
when they require additional external support, independent advice or
project specific solutions that the company can assist with.
Parker Merchanting have several of their own brands, all of which
have become well established in recent years. The eski janitorial brand
was launched in 1978, followed in 1986 by the Defiance tools brand for
the construction industry. Re-launched last year, the Graft Gear range
of high quality PPE is the latest addition to the Parker Merchanting
brand range.
Last year, Parker Merchanting also launched their Training
Consultancy offer and they are a company that are always looking to
evolve and improve their services.
HSE INTERNATIONAL
31