HP Innovation Journal Issue 14: Spring 2020 | Page 65

VIRTUAL AUDIENCES, AUDIENCES, VIRTUAL REAL RESULTS RESULTS REAL Practicing speeches using VR makes people better— and braver—public speakers. BY TRAVIS MARSHALL Billionaire investor and philanthropist Warren Buffett, a successful man by any measure, struggled with public speaking as a young man. “I would throw up,” he said in the biography The Snowball: Warren Buffett and the Business of Life by Alice Schroeder. “In fact, I arranged my life so that I never had to get up in front of anybody.” If you’re among the millions of people who also struggle with public speaking, you know how uncomfortable— even terrifying—it can be to have a sea of faces staring at you expectantly. In the grip of anxiety, you might trip over words, lose your place in a presentation, and maybe even spiral into panic. The fear of public speaking, or glossophobia, can be paralyzing, and it can also limit your career growth in jobs that require presentations to clients or executives. Buffett, who has said that he believes building communication skills is the fastest way professionals can boost their career prospects, overcame his fear by taking a Dale Carnegie public-speaking course (twice). Today, there’s a new option that can make becoming a better, more confident speaker a lot less scary by using VR technology. For educators, corporate professionals, politicians—even a best man dreading a wedding-night toast—practicing in front of a virtual audience can take the terror out of the real thing. REHEARSE, REVIEW, AND REPEAT The best way to overcome a fear of public speaking is to get up and do it as often as possible, and then learn from your mistakes. “Repetition is the key to improving your skills,” says Josephine Lee, an award-winning speaker and longtime member of the public-speaking and leadership education organization Toastmasters International. “Groups like Toastmasters work because they provide a safe environment to practice, fail, and get constructive feedback.” VR public-speaking programs can offer many of the same benefits, from an immersive experience that feels like standing in front of a crowd, to real-time feedback that lets users recognize and correct mistakes as they practice. “The conventional wisdom about public speaking is that you should practice a couple of times in front of a mirror or a group of family and friends,” says Jeff Marshall, CEO of Ovation, a public-speaking VR software startup. “With VR, you can give speeches over and over and build muscle memory that carries over when you step up in front of a real audience.” THE PSYCHOLOGY OF PUBLIC SPEAKING The root of most public-speaking discomfort is a certain amount of social anxiety. For some people, this fear can trigger debilitating physiological responses like rapid heartbeat, hyperventilation, even dizziness or fainting. These are all potential signs of glossophobia—the clinical term for the fear of public speaking. Practicing through VR can offer a much-needed first step for people seeking help. Robert Reiner is a clinical psychologist at the Manhattan- based cognitive behavioral therapy clinic Behavioral 63