HP Innovation Journal Issue 13: Winter 2019 | Page 44

Collaboration is the essence of productivity and innovation in the workplace, and it is the glue that keeps employees highly engaged and motivated towards a common goal. HIGHLY COLLABORATIVE WORKING ENVIRONMENTS The African proverb “If you want to go fast, go alone. If you want to go far, go together” fits well with the future of WorkCulture. Collaboration is the essence of productivity and innovation in the workplace, and it is the glue that keeps employees highly engaged and motivated towards a common goal. It is the heart and soul of corporate WorkCulture. According to the Harvard Business Review Analytic Service Survey, March 2018, companies with a high degree of con- nectivity and collaboration are more than twice as likely to report a better market position than their peers. Further- more, 40% of highly connected companies say their revenue grew more than 10% over the past two years, versus only 29% of those with poor collaboration. A connected and collaborative workforce empowered with the right data helps companies to operate at speed. access to content that easily integrates with an array of enterprise systems and applications. UCC solutions are becoming highly sophisticated platforms through some advanced features: • • • Intuitive content-sharing solutions to enable people to share information and work together more effectively and help new hires find resources easily. Intranet and social networks to motivate employees to make social connections and build fellowship. Intelligent conferencing solutions supporting functionality such as digital assistants and voice recognition technology to perform tasks such as auto wakeup of a communications device upon entering a room, auto login, calendaring, and scheduling meetings. Looking ahead, more advanced functionality could include background noise suppression, augmenting solutions with leading-edge technology such as AI, biometrics, facial recognition, virtual/augmented reality, and intelligent voice/video framing. The same Harvard survey shows that a collaborative culture must be enabled by technology, confirmed by 70% of their respondents with highly engaged environments. In compa- nies with low connectivity and collaboration, 72% strongly agree that having outdated technology is making it harder to retain employees with high-value skills and experience. Conferencing solutions are vital for employee collabora- tion. Since employees spend around 16% of their working week in meetings and 65% of them collaborate multiple times a day, intelligent conferencing solutions can effec- tively deliver a positive user experience in the way workers schedule, set up, access, and work together. Organizations are looking for Unified Communication and Collaboration (UCC) solutions that provide easier, more intuitive end-user experiences with anywhere, anytime Spending on UC&C solutions is forecast to grow at a CAGR of 8.1% for the 2018–2022 period, reaching $53.8 billion in 2022. 42 HP Innovation Journal Issue 13