HP Innovation Journal Issue 10: Fall 2018 - Page 7

“I dwell in possibility.” This well-known expression, penned in 1862, is the first line of a poem by Emily Dickinson. It’s generally interpreted to have been a reference to her craft, but it’s not half bad as a credo for technologists and futurists. Dwelling in possibility conveys a sense of optimism, of curiosity, of limitlessness that resides in many of us who innovate and invent, using technology to solve problems, improve processes and enhance our experience on the planet. In this issue, we consider the future of computing—as it is shaped by global megatrends and as it, in turn, shapes the ways we learn, work and go about our daily lives. This future, and our role in it, is a driving interest and focus for me, for Mike Nash—our Chief Technologist for Personal Systems—and for our global teams. Our horizon, in this case, is 2030: not right around the corner but close enough to feel real, even imminent. We have all seen firsthand the transformative impact of technology on the world and in our own lives. We’ve seen firsthand how our quest to innovate and build can both create and solve problems for humans and the planet. Day to day as we consider where it’s all going, we dwell not only in possibility but in ambiguity, complexity and uncertainty. Still, I’m pretty sure that our team here at HP would choose these conditions every time over work that was predictable and easy. The familiar context of the Information Age has given way in recent years to the Experience Age. References to the Experience Age are sometimes vague and sometimes vivid but generally describe the “new normal” state, in which technology adapts to our lives and preferences, and not the other way around. Everything from product design to manufacturing to the workplace and school has been, or is being, transformed. Increasingly, human experience is the focus and the heart of this work. Businesses across industries feverishly apply the tools of digital transformation to be more efficient, more sustainable, more flexible, more secure. It all tracks back to creating a better experience for people. The customer experience bar is set ever higher, self-perpetuating and accelerating. The expectations we already have today for technology will define our road to 2030 and the world we find when we get there. Already, many of us expect to be able to integrate our work and personal lives on our own time and on our own terms, taking connectivity and security for granted. We expect more and better personalization as AI develops, and we want much of what we use and consume to be available on demand, as a service. I invite you to come along with us in these pages for a visit to the year 2030. How will we define the workplace in the near future? How will we equip classrooms? How will health care have advanced? How will retail and manufacturing have changed? Moreover, how are businesses, educators and other leaders cultivating the workforce we will need a decade from now? This work is all about possibility, as are the pages of this issue—exploring a future that is so close at hand and, paradoxically, so far away. SHANE WALL HP Chief Technology Officer