How to Work with a Jerk eBook.2nd edition 2nd Edition | Page 4

Reaction to the jerk
VitalSmarts survey of 900 on rude, obnoxious,
poor-performing “untouchable employees”,
found:
94% said “untouchables” are no secret.

75% said they avoid confrontation choosing to
complain to co-workers or work around them.

Implement firm values that squeeze out “jerk”
behavior.