How to Coach Yourself and Others Coaching and Counseling in Difficult Circumstances | Page 118

This book is in B&W, not color - Print page in Grayscale for Correct view! NONVIOLENT COMMUNICATION Jackal language (1) versus Giraffe language (2) 1. Clearly expressing how I am without blaming or criticizing 2. Empathically receiving how you are without hearing blame or criticism OBSERVATIONS 1.1. What I observe (see, hear, remember, imagine, free from my evaluations) that does or does not contribute to my well-being: "When I (see, hear) . . . " 1.2. What you observe (see, hear, remember, imagine, free from my evaluations) that does or does not contribute to your well-being: "When you see/hear . . . " (Sometimes dropped when offering empathy) FEELINGS 2.1. How I feel (emotion or sensation rather than thought) in relation to what I observe: "I feel . . . " 2.2. How you feel (emotion or sensation rather than thought) in relation to what you observe: "You feel . . . " NEEDS 3.1. What I need or value (rather than a preference, or a specific action) that causes my feelings: " . . . because I need/value. . . " Clearly requesting that which would enrich my life without demanding 3.2. What you need or value (rather than a preference, or a specific action) that causes your feelings: " . . . because you need/value. . . " Empathically receiving that which would enrich your life without hearing any demand REQUESTS 4.1. The concrete actions I would like taken: "Would you be willing to . . . " 4.2. The concrete actions you would like taken: "Would you like to . . . " (Sometimes dropped with offering empathy) For [email protected] Property of Bookemon, do NOT distribute 120