How to Coach Yourself and Others Beware of Manipulation | Page 94

4. Foot in the Door Technique: Start off small and up-sell. Someone asks you for something small, and when you give it to them, they ask for something bigger. And then, maybe, something even bigger. Example: Son: “Mom, can I go out for an hour to see Anthony?” Mom: “Sure.” Son: “I just called Anthony and he’s going to the movies. Can I go with him?” Mom: “Sure.” Son: “I only have $5. Could you lend me a few bucks to get in?” Son: “…Could you give us a ride there?” Son: “…Could you pick us up afterwards?” Foot-in-the-door (FITD) technique is a compliance tactic that involves getting a person to agree to a large request by first setting them up by having that person agree to a modest request. The foot-in-thedoor technique succeeds owing to a basic human reality that social scientists call “successive approximations”. Essentially, the more a subject goes along with small requests or commitments, the more likely that subject is to continue in a desired direction of attitude or behavioral change and feel obligated to go along with larger requests. FITD works by first getting a small 'yes' and then getting an even bigger 'yes.' The principle involved is that a small agreement creates a bond between the requester and the requestee. Even though the requestee may only have agreed to a trivial request out of politeness, this forms a bond which - when the requestee attempts to justify the decision to themselves - may be mistaken for a genuine affinity with the requester, or an interest in the subject of the request. When a future request is made, the requestee will feel obliged to act consistently with the earlier one. The reversed approach - making a deliberately outlandish opening demand so that a subsequent, milder request will be accepted - is known as the door-in-the-face technique. 93