How to Coach Yourself and Others Beware of Manipulation | Page 263
Security authorities or organizations will sometimes provoke and welcome attacks on themselves or
those they are sworn to protect, and in some cases they may even attack themselves, so that they can
obtain more power and authority over those they are said to protect.
9. Administrative Maze and Complexity
In order to discourage complaints or to increase the
need for a specialist, administrations will create
complex procedures and forms to discourage grievances
or complaints, or to require the help of specialist
requiring the payment of fees.
10. Ambiguities: no answer at all
Answers are sometimes provided or given as an
ambiguity. Ambiguities may give the illusion that an
answer has been provide but in most cases, it's not an
answer at all.
11. The Pretence of Incompetence: to escape repercussions
In some cases, administrations will use the pretence of incompetence, in order to escape responsibility
or accusations.
Examples:
There's no deceit involved, we are just incompetent and make all kinds of errors.
We don't understand your complaint, it's too confusing, hard to understand, and unclear.
We didn't know that by giving ourselves multi-million dollar bonuses and salaries the company
would go bankrupt.
12. The Administrative Frustrate and
Discourage Game
Administrations will sometimes use tactics
to frustrate and discourage individuals.
Examples:
Delay and the Pretense of
Incompetence tactics can be used to
frustrate and discourage individuals.
Complaints can be arbitrarily
dismissed without giving any kind of reasoning, justification, or by simply using a general
ambiguity.
After filing forms and investing a lot of time, an individual can be advised at the end of the
proceeding that he was in the wrong department or organization all along, and that the process
needs to be restarted somewhere else.
Tactics used to frustrate and discourage can also induce the feelings of hopelessness in individuals or
victims.
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