How to Coach Yourself and Others Beware of Manipulation | Page 190

Beautiful people Few adverts use pictures of ordinary people in ordinary clothing. We are constantly faced with 'shiny, happy people' who beautifully smile at us and always look great, whatever they are selling. A reason for this is that when we see images of people, we may be pulled into the image or project ourselves into it or see it as a kind of mirror as we identify with the people there. We can only sustain this if we find that identification pleasant and harmonious, otherwise we push it away, distancing ourselves from the unpleasantness. In this way, the most successful images are those of people who we think we would like or who we would like to be. This only backfires if we feel that we are being manipulated or have such a poor self-image we cannot identify with the models used. This is one reason why adverts that use 'ordinary' people can effect a reversal that harmonizes with cynics, snagging them as they push away from more conventional images. Knowing your audience is the secret of success and not-beautiful people can work if this knowledge is used correctly. There has been much criticism of the use of beauty in advertising in the way that it creates dissatisfaction and unhappiness where people believe they must be as attractive as the people shown (Richins 1991). In response to this, more 'ordinary' people are seen now. This can be successful when viewers find it easier to associate with those who seem more like them than like their aspirations. Facial attraction No matter whether the person in the photo is beautiful or not, we are programmed to look at faces, scanning them for familiarity, threat or opportunity. Faces hence have an attentive power all of their own. It is amazing what we can determine from a face, recognizing complex emotions and noticing how it responds to what we say and do. 189