How to Coach Yourself and Others Beware of Manipulation

Fragmentation Information is typically picked up one small piece at a time across multiple conversations and one of the a skills of the social engineer is patient piecing together of all the fragments found into a coherent picture. This method also helps avoid detection as each person giving you information sees what they say as harmless -- it is only in combination that they become powerful. Techniques Impersonation One way to get information is to impersonate a manager, whose authority is less likely to be challenged. Particularly if the name of a real manager is known, along with details the manager would know, then many employees would think twice about refusing the request. At the other end of the scale to managers are the deep techies and support people. These folks have credibility on two counts. First, they might reasonably want to know the detail the social engineer seeks. They also have the authority of

How to Coach Yourself and Others Beware of Manipulation | Page 185