HOT | Interview
Turi Beach Resort has completed a TV Commercial Advertisement video shots, which will be aired in
several International channels like the BBC and Starworld sometime in October and November 2013
photo by Amirah
8. At work, what puts a smile on your
face?
When a guest share at tripadvisor that
he or she had a wonderful experience at
the resort, when guest send me or I read
e-mail to thank you on his/her wonderful
stay – that puts a big smile on my face.
9. What puts a frown on your face?
Opposite from above when a guest
expressed his/her disappointment of the
services of my team provided. When I
needed that person during the time of the
day and to found out that someone should
be at their work station but they are not, it
puts a frown on my face.
Turi Beach Resort will continue to create
greater public awareness on his business
facility available for their customer.
Turi Beach Resort expectation to cater
weekend and weekday for both leisure
and business. Turi beach is idyllic getaway
for everyone. Conveniently accessible
with a variety of transportation options,
the Resort is 35 minutes away by ferry
from Singapore - Tanah Merah Ferry
Terminal and Tanah Merah only 7 minutes
by car from Changi International Airport
Singapore. APEC Indonesia 2013 Asia Pacific Forum on Financial Inclusion meeting is an indicator that changing mindset
of our customers are on progress.
People
Hiring right people, training and develop
existing team, good people management
and effective leadership are vital for operational efficiency required for sustained
growth, Turi Beach Resort continues open
his door for Indonesian spread to all over
Riau island and from all over Indonesian
archipelago.
6. The best RMs are usually highly motivated individuals. What makes you tick?
I am a forward–looking person. I motivated all my team that it is all about attitude.
Having a good attitude is matter of choice.
I can choose to be a person with a positive
attitude or a person with a negative attitude. I always try to see positive things in
every situation.
60 • HOTELIER INDONESIA | SEPTEMBER 2013
I’m motivated to make this resort successful beyond profits the best in the island
and beyond. We will make this resort have
the best restaurants, the best housekeeping,
the best front desk service, the best revenue etc
I wake up every day and ask myself, “ What
i can contribute today? “ “How can we do
better today?” “How can I make myself
better?” “What’s next?” You can always
learn from your mistakes some say mistake is the best teacher to learn. That is
what makes me tick!
7. What’s your leadership style, & what
makes you an effective leader?
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