HOT | COVER Story
With Mark, and Ronny Santoso Owner Golden Tulip Galaxy Banjarmasin and family
Lets Meet Joel Guiraud Chief Operating
Officer Franchise & Management France
1. You have been 11 years 3 month
with Louvre Hotels; tell me the best
experience you have in Hotel Franchise
and what’s the challenge to be on your
chair?
In more than 10 years with the franchise
that is a lot of souvenirs and experiences.
I remember the quality of people, the
success of the hotels, the challenge to
succeed the hotels openings, the resumption of the Golden Tulip brands in our
Portfolio ...
My challenge and the one of the Louvre
Hotels’s teams, is that our franchisees are,
every day, proud of the brands they have
on their roof, and clients who trust our
brands, are happy with their choice.
34 • HOTELIER INDONESIA | SEPTEMBER 2013
2. Louvre Hotels wants to boost its
brand Golden Tulip in Indonesia, and
now in less than 6 months you already
have 15-20 projects and some of them
are 90% in progress in to full operating.
It is a real success. Are you quite happy
with it?
This is indeed a great pleasure and a great
satisfaction to have this quick development with great quality products. This
is the result of our team here in Jakarta
which did an outstanding job, the last 12
months.
3. How you choosing your Appointment
at the Louvre Hotels Group?
4. After successful Russia india and
Indonesia, where will be Louvre Hotels
Group to expands into? How many
projects in hand with how many rooms
would be? How Louvre Hotels brand
kept all its promises?
This year we will open more than 60
hotels in the world. 75% outside of
France. This development is mainly driven by the Golden Tulip brands and First
Class (our low cost brand). Golden Tulip
standards used to adapt the prestation
in every country and culture. The more
standardized brand First Class offers a
very profitable business model with a cost
of building very tight.
We are in the services’s business, and the
choice of people is critical to success. We
trust in men who have proven themselves
in the business of hotel industry, who have
good networks in countries where we settlet. And People who are able to propose
us the right changes for our brands to best
meet the needs of the country.
www.ho telier-indonesia.com