Hotel Owner October 2017 | Page 39

ADVICE BEWARE OF A NEW adapt and take advantage of the new world ‘TRIPADVISOR EFFECT’ of marketing, data and consumer control. Some businesses are making a comparison For hotel owners that fall foul of the not will struggle. Businesses can start to close off any gaps in preparation – and those who between GDPR and the disruptive effect new rules, the most significant cost will prepare by organising their data and that review sites such as TripAdvisor or likely not be fines but a loss of business and considering their place in the data chain Amazon have had on the travel and retail reputation – as better-prepared competitors and relationship with data subjects will be industries, arguing that the impact of power ahead. A firm in breach of the rules in the strongest position. con