Hotel Owner Hotel Owner July 2017 digital - Page 5

MONTH IN REVIEW GO ONLINE START: THE MONTH’S NEWS BEGAN HERE BUSINESS PERFORMANCE Manorview Group hotels recognised for fast growth Manorview Hotels and Leisure Group has been listed on the London Stock Exchange’s “1000 Companies to Inspire Britain”. The report is a celebration of the UK’s fastest-growing and most dynamic small and medium sized businesses. It is the second time the group has been acknowledged, the first time being in 2015. To be included in the list, businesses must show consistent growth over a minimum of a three year period and significantly outperform its peers. Manorview Hotels and Leisure Group formed in 2007 with its first property, The Commercial Hotel in Wishaw, Lanarkshire. The group now has nine hotels in its portfolio throughout central Scotland. Steve Graham, CEO of Manorview Group, said: “At Manorview we have a philosophy of leading by inspiration rather than manipulation, and to be named in an Inspiring Companies List means a lot to us. I’m delighted to be included in this list for a second time, it shows we are continuing to grow and move in the right direction, and in line with our ethos.” Xavier Rolet, chief executive of London Stock Exchange Group said, “Four years on, LSEG’s ‘1000 Companies to Inspire Britain’ report continues to highlight the dynamic, entrepreneurial and ambitious businesses across the country that are boosting UK productivity, driving economic growth and creating jobs.” July 2017 EMPLOYEES Hyatt Hotels named one of Europe’s best places to work Hyatt Hotels is one of the best ‘Multinational Workplaces’ in Europe according to Great Places to Work, placing them in the top 2% of companies in the region. Hyatt was ranked 23rd out of the 2,340 entrants who represent 1.5million employees. The results are based on employee opinions of their workplace, with accounts for two-thirds of the index scoring. The rest of the score comes from an evaluation of the organisation’s practices, policies and culture. The results showed that priority is placed on “human care” at Hyatt’s hotels, as well as creating a family environment. The hotel group was recognised for created a people- focused culture and offering career growth opportunities. Yves Givel, vice president of human resources, said: “We are honoured to receive this award from Great Places to Work. It reflects the value we place in our people and the culture of care we have fostered across the Hyatt family. “We place trust in our staff and always encourage them to let their individual personalities shine through. Our associates are given the best environment to provide innovative and creative ideas for our hotel guests. We provide our staff with autonomy and freedom, so they are able to offer guests the most authentic experiences.” We place trust in our staff and always encourage them to let their individual personalities shine through Yves Givel, Hyatt Hotels 1 2 3 4 5 6 PROMOTION Jurys Inn launches £3.9m ‘Stay Happy’ campaign Hotel group Jurys Inn has launched a new marketing campaign called ‘Stay Happy’. The premise of the campaign focuses on the company’s “touch points” which include “the welcoming environment and friendly staff who greet guests, plentiful breakfasts and all the little experiences in the guest rooms and throughout the hotel”. An investment of £2.9m was put into the campaign which will be rolled out across TV, video on demand (VOD) and digital media from 12 June, and will be accompanied by social, CRM and in-hotel activity. Another £1m was spent on product development to support the campaign. This included the upgrading of all hotel lobbies, offering new fair trade coffee and expanding its breakfast options. Fast free WiFi will also be available to all guests and a new ‘Dream Bed’ will be placed in all hotels. The new campaign and product launch has been backed by research done on Jurys Inn customers. Suzanne Cannon, head of marketing at owner Amaris Hospitality, said: “Today marks an exciting new chapter for Jurys Inn as we roll out our new brand identity and communications campaign. Through continued investment into the little details that create special experiences for our guest, we are aiming to increase our market position and build a more direct relationship with our customers.” 5