CONTENTS
FEBRUARY 2019
CONTENTS FEBRUARY 2019
REGULARS
Month in Review
A roundup of the latest hospitality
news from across the UK
5
Peter Hancock 17
This month, Peter gives his opinion
on how to be an insider in the
hospitality industry
Hotel Concept
of the Month 15
A team of experts have come
together to create a hotel room that
is rooted in the ‘science of sleep’
Stephen Ayers
29
Stephen explores the importance
of a good kitchen design
Angie Petkovic
FEATURES
Ultimate hotel
experience
EDITOR
20
Simon Botto of DaybreakHotels
discusses the sorts of experiences
hoteliers can introduce in order to
entice customers beyond the usual
spas and afternoon tea
Hotel development
hotelowner
22
Robert Alley COO at Roomzzz
looks at the pitfalls and challenges
of hotel development and how to
avoid them
Michael Northcott
[email protected]
EDITORIAL
Lewis Catchpole
[email protected]
Alessandro Carrara
[email protected]
ACCOUNT MANAGER
Ahmed Karim Chishty
[email protected]
Quality in Tourism
32
Deborah Heather asks: Will 2019
herald the ‘death’ of the corporate
hotel?
34
ACCOUNTS
Apex Business Media
01481 730 418
CUSTOMER SERVICES
Angie explains why hoteliers should
choose their words wisely when
communicating with guests
[email protected]
DESIGN
Lucas Studio
[email protected]
All Hotel Owner staff can be reached on
020 3176 6185
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February 2019