Hotel Owner February 2019

FEBRUARY 2019 £9.99 WWW.HOTELOWNER.CO.UK HOUSEKEEPING | RENOVATION | FOOD & BEVERAGE | SPA | PROPERTY | EDUCATION | TECHNOLOGY hotelowner for the independent hotelier who means business ISSN 2049-7709 THE ULTIMATE HOTEL EXPERIENCE A look at the kind of experiences hoteliers can introduce in order to entice customers beyond the usual spas and afternoon tea THE PROJECT THE WOOM ROOM The new £1.2m refurbishment of Ibis Styles Coventry Centre has aimed to transform the property for both guests and staff STEPHEN AYERS p29 Stephen explores the importance of good kitchen design London’s first womb-inspired hotel room, which has been scientifically designed to give guests the best night’s sleep possible HOTEL DEVELOPMENT p22 QUALITY IN TOURISM Roomzzz looks at the challenges of hotel development p32 Will 2019 herald the ‘death’ of the corporate hotel?