Hotel Owner December 2017

DECEMBER 2017 £5.95 WWW.HOTELOWNER.CO.UK H O U S E K E E P I N G | R E N O VAT I O N | F O O D & B E V E R A G E | S P A | P R O P E R T Y | E D U C AT I O N hotelowner for the independent hotelier who means business ISSN 2049-7709 HOTEL TRENDS A look at what might be in store for hospitality businesses next year FRONT OF HOUSE WELCOMING THE CHINESE Meet the Cavendish Hotel’s newest general manager TECH STARS The top tech releases of the year How social media can attract 2018’s most valuable traveller p31 RECRUITMENT Change your strategy to get the right staff p42 RESTAURANT & BAR How design can keep patrons happy p35