ONES TO WATCH TECHNOLOGY 2018
hotel , you can also see live statistics of the Rointe heating system such as cost and efficiency .
With Rointe heating , it can be cheaper to install and last up to 50 % longer than the average gas system . As our heating solutions use only electricity , any business can ensure the safety of their guests . No carbon monoxide gases or burst pipes .
However , the biggest factor to any hotel business is cost . Our products are 100 % efficient so you can be sure that the money spent on heating is used as efficiently as possible . A wise investment .
Q3 ) What is the structure of your company ? Rointe is a very well structured and flexible company , ready to adapt to any changes that appear in the market . Our focus is to ensure we give customers the advice ; support and expertise that they need to make the right heating choice for their home or business .
We employ over 50 people at our headquarters plus we have an extensive network of distributors , installers and sales representatives across the UK and in Europe . We are committed to great customer service and our employees work hard to maximise this . We offer a 360 º service starting with our sales representatives . They provide advice and on-site support . Our after sales care is second to none , with under 24 hour response time and advanced diagnostics should any issue arise . We also ensure our customers have lengthy guarantees in case of faults . In fact , we ’ re one of the only brands in the market to include a 20 year guarantee on electric radiators !
Q4 ) Can you tell me about your new D series ? We launched the D Series two years ago as our premium electric heating range . It includes radiators , towel rails and water heaters . They all come with built-in Wi-Fi – a first in the heating market ! This means that you can connect and control an entire installation without gateways . The product connects directly to Wi-Fi from up to 100m away .
A simple download of our free Rointe Connect app means you can control the D Series range anytime , anywhere . All you need is your smartphone , tablet or computer . It ’ s a great tool to control the product wherever you are plus you can see reports on energy usage and cost savings . We wanted our customers to have complete transparency with their products so they know exactly what they are spending and how much energy it ’ s using .
With the app , you can divide the hotel by rooms , floors or other zones , which you can control separately . For example , you could switch the heating on in an individual room when a guest checks in and off when they check out . The guest does not need to do anything but step into a warm and inviting space and you ensure that the heating is only on when it needs to be .
The app also allows you to view real time reports . The owner can check the expenditure of each product ( or a whole floor ) by day , month or year . In addition , it will send notifications to your device so you can save on consumption . It also allows you to lock the products remotely to avoid guests tampering with the settings or temperature .
The D Series also benefits from our low consumption technology – Fuzzy Logic Energy Control . Developed and patented by us , this advanced technology stabilises the temperature variation within +/ - 0.25 º C and predicts the amount of energy required to heat the room .
Our D-SERIES radiators are designed to give the most natural air circulation in a room to help reach the desired temperature in a limited amount of time . Since the average hotel can spend a lot of money heating a room each year , the faster a room can be heated the less expensive it becomes .
All products in the D Series come in a wide choice of colours and finishes so that hotel owners can choose the style that best suits the décor . We also improved the quality of the D Series range by replacing plastic fittings with slim line aluminium sides and body for a sleek design . We wanted a modern product that hotels would love and that we could be proud of , and that is what we ’ ve achieved .
Q5 ) Are your products easy to install ? Yes . There are only 3 simple steps : n We size the room or property correctly using our technical study . This takes into account the number of elements , size of room and climatic zone to ensure the correct product and size is used for maximum energy efficiency . n Each product comes equipped with a template and installation guide . The installer simply needs to position the product , screw the fixings into the wall and slide the product into its bracket . n The user needs to configure the product . It ’ s easy with the D Series and the Rointe Connect app . Or with the KYROS range it comes with 4 pre-installed programs ready to use . Therefore , you just need to activate the program best suited to the user needs .
We even have YouTube videos to help with installation .
The great thing about our products , and electric heating in general , is they ’ re so easy to install . There ’ s no pipework or chimneys and minimal disruption to guests . Simply fix to the wall , switch it on and heat is generated instantly .
40 www . hotelowner . co . uk April 2018