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The customer journey and experience is our
top priority, particularly for our conference
delegates and business guests.
“We pride ourselves on delivering a great
service every time and this recognition is a
huge honour for me and my hardworking
team.”
Brett Arscott, Director of Sales & Marketing
LHMUK, said “The VenueVerdict Awards are a
huge achievement for us and demonstrates our
commitment to our existing clients and future
corporate partners that our services are the best
in the industry. For the Holiday Inn Guildford
to achieve No.1 Hotel puts us in great stead for
2018 and beyond.”
Holiday Inn Guildford has reached
VenueVerdict ‘Gold Standard’, which is
given to properties recording a twelve-
month Net Promoter Score of +70 or higher
from 40 or more business event host
responses in the twelve month period July
2016 to June 2017. Furthermore, each of
the four calendar quarters is required to
contain at least ten responses.
Ben Bridgeman, General Manager
commented, “I am thrilled our hotel has been
voted No.1 in the VenueVerdict Awards 2017.
The Holiday Inn Guildford is part of LHMUK
(Lapithus Hotels Management UK Limited),
formed in 2015, who manage a portfolio
of 21 midscale and upscale hotels across
the country under global brands Holiday
Inn and Crowne Plaza. LHMUK won three
awards at the VenueVerdict Awards 2017,
including two Top Group awards and gold
in the individual Venue Awards with the
Holiday Inn Guildford.
The hotel is in a quiet, wooded position
on the edge of town with excellent road
connections, and there is plenty of car
parking.
www.higuildfordhotel.co.uk