Taking regular ‘ brain breaks ’, drinking 1.5 litres of water and spending time to focus on physical fitness everyday can reduce stress and illness . Dugmore went on to outline the key actions that help to keep staff happy and motivated : share success , practice three random acts of kindness and smile and laugh every day .
Focusing on the future of industry talent , Tiffany St . James , Co-Founder of Transmute , told delegates that devising a digital strategy and utilising different platforms can help to attract and retain the next generation of talent . Using dedicated social media channels can help to reach audiences that are better suited to the positions hotels have available .
A panel discussion on ‘ Stretching the Boundaries ’ saw past Master Innholder Scholarship winners , Aspiring Leader Diploma ( MIALD ) students and employers discuss the benefits of nurturing talent and providing staff the opportunity to develop themselves further . Session chair and MD of Red Carnation Hotels Jonathan Raggett FIH MI champions further learning and asked hoteliers to put their team members forward for the upcoming MIALD . The diploma is aimed at junior managers and focuses on leadership and management training . ( Deadline for applications is Feb 17th 2017 .)
Dr Dorian Dugmore explored the benefits of wellness in business and how “ looking after your staff is important , but looking after your leaders is just as vital ”.
On Monday evening , a Moët & Chandon Champagne reception was followed by a four-course dinner designed by Hilton London Bankside ’ s Executive Chef , Paul Bates . Executive Secretary of the Master Innholders Philippe Rossiter , who will retire in the spring , was made an honorary Master Innholder by Chairman Stuart Bowery ( main photo ) in recognition of his service over the years .
Amanda Afyia , Editor of The Caterer , then introduced the Hotelier of the Year winner , Craig Bancroft , Managing Director of Northcote . Bancroft took this opportunity to invite members of the hospitality industry to unite in the wake of Brexit challenges mentioned by Ufi Ibrahim earlier in the day .
Guests took part in a prize draw to raise vital funds for the Master Innholders ( and HT ’ s ) chosen charities , Springboard and Hospitality Action , raising over £ 8,000 .