Hospitality Malta 1 | Page 9

In this industry , financial performance is as driven by the front-line worker as it is by their top brass . this is what Hospitality Malta aims to be an intrinsic part of : - leveraging knowledge from Malta ’ s successful Hospitality entrepreneurs and workers alike - from all sectors of the industry across its entire strata of levels – to bring forth that which is vital , successful , wanted and needed
We seem to be forgetting that the ARRs and GOPPARs and their ilk , by which we are today perforce so obsessed , are not solely the results of the efficacy and ingenuity ( or lack thereof ) of the management team .
They are indeed intrinsically tied to the quality-value of service provision being given by the service provider to the market sector in question . And this is affected by the front-line workers as much as it is by the top brass .
Perhaps this , then , is what drives Hospitality to be so unique . And this is what Hospitality Malta aims to be an intrinsic part of : -leveraging knowledge from Malta ’ s successful Hospitality entrepreneurs and workers alike – from all sectors of the industry across its entire strata of levels – to bring forth that which is vital , successful , wanted and needed .
I would like to thank those organisations , entities , entrepreneurs , academics , business connoisseurs and hospitality professionals who will be supporting Hospitality Malta via their adverts and by allowing us to pick their brains . They will be enabling us to accomplish our primary objective of promulgating the ability to provide the highest standards in hospitality to Malta ’ s guests . Those readers who will be granting the publication their undivided time also have our gratitude .
Expect wonderful things from us , and do enjoy your first read of Hospitality Malta .
HOSPITALITY MALTA Q1 Q1 | | 2017

7