Hinckley Vol. 1 | Page 36

PRODUCTS TERMS & CONDITIONS WE PRIDE OURSELVES IN OFFERING ITEMS OF THE FINEST QUALITY AND CRAFTSMANSHIP. ALL ITEMS ARE MADE TO ORDER IN NEW YORK CITY AND OUR ECO-FRIENDLY PACKAGING IS SOURCED IN THE USA. DUE TO THE HAND FINISHED NATURE OF OUR JEWELRY, SLIGHT VARIATIONS MAY OCCUR BETWEEN PRODUCTS. ALL PIECES ARE MADE-TO-ORDER, UNLESS OTHERWISE MARKED, ALLOWING US TO TAKE THE GREATEST CARE IN PRODUCING OF YOUR ITEM. BECAUSE THIS PROCESS CAN SOMETIMES BE TIME CONSUMING, PLEASE ALLOW 3 WEEKS (MAXIMUM) FOR YOUR ITEM TO SHIP. IF YOU NEED SOMETHING DELIVERED BY A CERTAIN DATE, PLEASE CONTACT US TO SEE WHETHER THIS IS POSSIBLE. CANCELLATION ONCE YOUR ORDER HAS BEEN SUBMITTED, ANY MODIFICATIONS OR CANCELLATIONS MUST BE MADE IN WRITING PRIOR TO THE PROCESSING OF THAT ORDER, WHICH IS USUALLY WITHIN 24 HOURS. NO MODIFICATIONS/CANCELLATIONS ARE ALLOWED ONCE AN ORDER HAS BEEN PROCESSED. RETURNS WE WILL GLADLY ACCEPT RETURNS ON ANY ITEMS WITHIN ONE MONTH (31 DAYS) OF PURCHASE, IF THEY DO NOT SHOW SIGNS OF WEAR OR DAMAGE. CUSTOMERS PAY FOR RETURN SHIPPING.