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Useful contacts Ealing Council Services Pupil support service Tel: 020 8825 5566 Email: pupilsupport@ealing.gov.uk For information on education grants and financial assistance including travel and free school meals. School attendance service Tel: 020 8825 5040 The school and the LA’s School attendance service can offer parents help and advice to support attendance. Parents and carers have a legal responsibility to ensure their children attend school regularly. Continued poor attendance with unauthorised absence may lead to legal action being taken against the parents. Education organisations DFE (Department for Education) General enquiries: 0370 000 2288 Website: www.education.gov.uk/help/contactus Website: www.education.gov.uk/childrenandyoungpeople Other publications: 0845 602 2260 Cent ral newsdesk: 020 7783 8300 ACE (Advisory Centre for Education) Tel: 0300 011 5142 (Mon -Wed 10am-1pm) Website: www.ace-ed.org.uk Email: enquiries@ace-ed.org.uk For free independent advice, on admissions and educational issues like bullying, SEN, exclusion and attendance. Elective home education (EHE) Tel: 020 8825 5070 Advice for parents/carers who are considering educating their child outside the school system. ISC (Independent Schools Council) Tel: 020 7766 7070 Website: www.isc.co.uk For information on the private (independent) education sector. Family information service (FIS) Tel: 020 8825 5588 Email: children@ealing.gov.uk For information on childcare and early years education and other support services for children aged 0-19. Ofsted reports Tel: 030 0123 1231 Email: enquiries@ofsted.gov.uk Website: www.ofsted.gov.uk Ealing Youth and Connexions service Aimed at young people age 13-19 and up to 25 with a disability. Youth service Tel: 020 8825 5777 Email: youngealing@ealing.gov.uk Various youth projects and centres providing a wide range of activities, support and learning opportunities. Connexions service Ealing office: 020 8825 8573 (1pm-5pm Mon-Fri) Southall office: 020 8571 4615 (1pm-5pm Mon- Fri) Supports young people with their progression in education, employment and training. Ealing children’s integrated response service Tel: 020 8825 8000 Email: ecirs@ealing.gov.uk Report concerns about a child and get advice or help with family problems. Ealing service for children with additional needs Tel: 020 8825 8700 Social Care, Education and Health Services for families where a child has additional needs or disabilities. Ealing youth counselling and information service Tel: 020 8825 5080 Provides a counselling service for young people. ContinYou Ealing Parent Partnership Service Tel: 020 8280 2251 Email: ealing.pps@family-acton.org.uk Website www.continuyou.org.uk/cepps Provides practical, relevant advice and information and one-to-one support, supports you during assessment for a statement of SEN and assists with issues such as moving school and exclusion. Coram Children’s Legal Centre Tel: 0300 330 5480 (Family or child law) Tel: 0300 330 5485 (Education law) Website: www.childrenslegalcentre.com Family, Children’s & Education Legal Service. Ombudsman Tel: 0300 061 0614 Website: www.lgo.org.uk A free independent service that investigate complaints about councils and some other authorities, including education admissions appeal panels. Diocesan Bodies Church of England Tel: 020 7932 1100 Website: www.london.anglican.org/schools London Diocesan Board for Schools Roman Catholic Tel: 020 7798 9005 Website: www.rcdow.org.uk Westminster Diocese Education Service Starting High School 2018 57