Hidden Heroes HiddenHeroes | Page 8

Prison Officers don’t normally like talking about themselves, but in 2016 & 2017, the Butler Trust brought together more than 200 of them, with over 2000 years of experience between them, to look, among other things, at the skills and qualities they bring to their work. Here’s some of what they had to say: ‘It’s more than just a job.’ ‘It’s about people skills, being a positive role model, and knowing which hats to wear when.’ ‘We are role models: sometimes the first and only role models that certain individuals have’ ‘A prison officer wears many hats and encompasses many skills’ ‘We make a real difference.’ ‘We are a lot more than just security.’ ‘It’s a thousand little different things.’ ‘There is a lot of different things we do every day that change prisoners’ lives.’ ‘…it’s the little things you do that, ten years down the line, might just start the ball rolling.’