Health Matters WBOP September 2016 | Page 4

Face to face with Dementia Have you ever wondered what it’s like to live with Dementia? A group of staff at the Bay of Plenty DHB experienced this first hand recently, when they were asked to wear goggles, headphones blasting various background noise, ill-fitting gloves and shoe insoles and then asked to complete simple straight forward tasks in a set time. The ‘Dementia Reality Tours’ as they are called, are designed to simulate what it’s like for the more than 60,000 New Zealanders who are living with Dementia. For the 12 staff who took part in the tour, it was a frustrating experience, giving them a real insight into the challenges faced by those with dementia. The tours are just one of several activities underway marking World Alzheimer’s Month. they gain a better understanding of the patients they support with dementia. “For some people it is a real eye opener. People who’ve done the tours often comment afterwards, that they had no idea how hard it is for people with dementia to do simple things like putting on a jersey.” Western Bay Edition - July 2016 Nurses Bella McMillan and Patrick White trying to complete simple straightforward tasks while wearing equipment impairing their ability to concentrate. Ruth has been running the tours in hospitals and health organisations from Gisborne to Taranaki for the past four years. Participants wear taped gloves and uncomfortable shoe insoles to simulate arthritis, goggles to impair their vison, and noisy headsets interfering with their ability to concentrate. They then have five simple tasks such as pulling three tissues from a box to complete in ten minutes. Ruth says more than 150 have done the tours but not one has ever completed all five tasks in the set timeframe. Ruth Thomas, Midland Regional Dementia Behavioural Support and Advisory Service co-ordinator, says it’s a step towards creating more dementia-friendly communities. “By staff experiencing what it’s like to live with dementia even for a short ten minute period, “People are often glad when the ten minutes is up. You can see their frustration. They go away saying they’ll be much more patient with those living with Dementia in the future.” Phone your GP day or night for medical advice Phone your GP day or night for healthcare advice is the message going out to Western Bay residents. A new telephone nurse triage service has been introduced to answer after-hours calls for all 30 of the Western Bay’s GP Practices. The service, launched last week, will help people get fast, effective advice any time of the day said Dr Joe Bourne, a GP for Nga Kakano Foundation in Te Puke. “It is very simple, for medical advice you need only remember the phone number of the GP Practice you are registered with. That should be your first point of access to the medical system at any time of day. Phone your GP 24/7. “If the call is after-hours it will be automatically re-directed to the triage service where a qualified nurse will discuss your treatment options and point you in the right direction for the care you need.” Dr Bourne added that by calling their GP day or night people would get the expert medical advice they needed straight away, helping them get better sooner. “It is a good idea for people to save their GP’s number to their mobile phone so that they have it handy when needed,” he says. “The call could save you time and money. You could save yourself a potentially long wait in the Emergency Department for PLEASE RETURN any loaned hospital equipment to Tauranga Hospital’s main reception. Thank you. an issue which could be treated at the pharmacy or physiotherapist for example. And if it is a simple case of buying medicine over-the-counter this could save you the cost of a consultation. The nurse will be able to give you this advice over the phone. “So, if you’re sick, save time and money, phone your GP first.” If the issue is a medical emergency the triage service will be able to connect patients with an ambulance. The after-hours nurse triage service is a joint initiative between the Western Bay Primary Health Organisation, Nga Mataapuna Oranga and the Bay of Plenty District Health Board. Dr Joe Bourne says people should call their GP’s day or night for expert healthcare advice.