HCBA Lawyer Magazine Vol. 28, No. 5 | Page 69

protect thY eLDers: finra ruLe 2165 Securities Section Chairs: Rob Jamieson – Wiand Guerra King & Matthew Schwartz – Cole Scott Kissane family and friends cannot be the only defense against financial exploitation, fox guarding the hen-house. M s. Doe, age 70, has been a client of financial advisor Mr. Dough for thirty years. Ms. Doe is a conservative investor who only makes scheduled withdrawals. One day, Ms. Doe requests that 30 percent of her investments be liquidated and then makes a series of unprecedented withdrawals. Mr. Dough suspects financial exploitation, but he is hesitant to unilaterally freeze a client’s self-directed account contrary to explicit requests. The firm reports the abuse. By the time the authorities investigate, however, the damage is done. FINRA members regularly face such predicaments, pushing the issue of financial exploitation of the elderly to the forefront of the industry’s collective conscience. So it is no surprise that one of FINRA’s recent rule additions, Rule 2165, is designed to prevent financial exploitation by allowing FINRA members to temporarily prevent withdrawals on an account when the FINRA member reasonably believes financial exploitation is occurring. Such developments were, quite literally, just a matter of time. The population is getting older. In 1900, there were 3.1 million people over the age of 65; by 2010, that number had grown to over 40 M AY - J U N E 2 0 1 8 because they are often the | HCBA LAWYER million, or from roughly four to 13 percent. 1 And sadly, according to the National Center on Elder Abuse, roughly 10 percent of all elders are abused in some form, with financial exploitation costing at least $2.9 billion annually. 2 Worse, it is not just fake Nigerian princes to blame: Up to 34 percent of instances of financial exploitation are perpetrated by family and friends. 3 It is clear that family and friends cannot be the only defense against financial exploitation, because they are often the fox guarding the henhouse. Instead, financial advisors are often in a unique position to help protect their customers since they regularly have long-standing relationships with their clients, and they might be the first to notice “abnormal” transactions associated with financial exploitation. But FINRA members were rightfully reticent to take unilateral action. Before the guidance and safe harbor provided by Rule 2165, members faced a “damned if you do, damned if you don’t” predicament. If members froze an account when they suspected foul play, they could face claims if the securities held in the account dropped in value while the account was frozen. If firms did not freeze an account, they could face claims that they should have prevented withdrawals on an account when they suspected exploitation. Enter FINRA Rule 2165, which hopes to strike a happy medium and allow members to freeze withdrawals on accounts for which they suspect financial exploitation, but still allow positions in the account to be sold if the market conditions require. Rule 2165 will not prevent all financial exploitation of the elderly, nor will it prevent all claims made against member firms. Rule 2165 is limited in that it can only be invoked for customers over 65 or otherwise impaired. And it only allows accounts to be held for 15 business days. But even with these limitations, Rule 2165 provides a basis for firms to act to prevent abuse. U.S. Census Bureau (2011), The Older Population: 2010. Retrieved from https://www.census.gov/prod/ cen2010/briefs/c2010br-09.pdf 2 https://ncea.acl.gov/whatwedo/ research/ statistics . html#20 3 Id. 1 Author: Josef Y. Rosen – GrayRobinson, P.A. 67