Having your Baby at Kapiolani - Page 5

Financial Services Financial counselors are here to help you verify and assess your insurance coverage and benefits, estimate hospital cost, estimate co-payments and assist with QUEST applications. The office is open seven days a week from 8 a.m. to 4 p.m. You are welcome to visit our Financial Services Department on the first floor in the Main Lobby or call 983-8538. Kapi‘olani accepts most insurance plans, as well as payment by MasterCard, Visa, American Express, Discover, cash and personal checks. Food Services Patient meals include breakfast service at 7:15 a.m., lunch at 11:15 a.m. and dinner at 5:15 p.m. On the evening prior to discharge, a special “Celebration Dinner” will be served to you and your support person. Couples have their choice of Salmon Provencal, Bacon- Wrapped Petit Filet Mignon and Chicken Kiev. For visitors, take-out meals are available from the Dining Room on the second floor. We also can deliver a guest meal tray from the dining room menu for the ala carte cost of the meal, plus a $2 delivery charge. Gift Shop The gift shop is located on the ground floor in the main hospital. They sell snacks, drinks, flowers, baby items and general toiletry items. Gift Shop hours: • Monday through Friday: 9:00 a.m. – 7:20 p.m. • Saturday: 9:00 a.m. – 12:30 p.m.; Sunday: CLOSED Chapel Congratulations on the birth of your baby! Kapi‘olani joins you in celebrating your little miracle with our special C elebration D inner F or t wo A chaplain is available Monday through Friday from 8:00 a.m. – 4:30 p.m. Please call extension 38651. The Chapel is on the 2nd floor of the Diamond Head Tower. Our chaplains are also available on an emergency basis at all other times – please let us know how we can help. Patient Relations If you have any questions, call our patient relations coordinator at 983-6067. Coffee Carts: The Dining Room is open from 6 a.m. to 3 a.m. Our hot meals are served during the following hours: • Breakfast: 6:00 a.m. – 9:00 a.m. • Diamond Head Tower coffee cart on the 2nd floor Hours of operation: Monday through Friday 6:30 a.m. – 7:00 p.m.; closed on the weekend. • Dinner: 4:15 p.m. – 2:30 a.m. • Main hospital ground level coffee cart Hours of operation: Monday through Friday 6:30 a.m. – 2:00 p.m.; closed on the weekend. Outpatient Pharmacy Parking • Lunch: 11:00 a.m. – 2:00 p.m. For the convenience of our patients and their family and friends, a pharmacy is located on the 1st floor to fill your prescription and over-the-counter medication needs. Pharmacy Hours: Monday–Friday, 8:30 a.m. – 5:00 p.m. Saturday, 8:30 a.m. – 2:00 p.m. Closed on Sundays. Parking in our new, spacious garage is free for the support person during mother’s/baby’s hospital stay. There is a minimal fee of $5 for other visitors. Convenient valet service is available Monday through Friday, from 8 a.m. to 4:30 p.m. Valet drop-off is located off of Bingham Street, near the Emergency Department entrance. We also have accommodations for handicap vehicles. | 3