Harts of Stur
Harts of Stur
About Harts
Customer Information
Whether buying online or from the shop , we pride ourselves on excellent customer service .
Buy Online at www . hartsofstur . com Our 60,000 sq-ft despatch centre , from very humble beginnings , is now staffed by 12 full time and one part time employee , all dedicated to ensuring the careful and swift handling , packing and despatch of your goods . The despatch centre is constantly growing and evolving , and is already bursting at the seams , ready for the next round of expansion and development .
We have very close links with our chosen couriers , ensuring the smoothest of transitions – from your order , through despatch and courier , to your door . This is why we have an enviable reputation for reliability , and why we have received a Gold Accreditation from independent reviewer FeeFo . Our dedicated customer service department is always on hand to help with placing your order or answering any queries or concerns you may have .
Orders can also be placed via our FREEPHONE order line 0800 371 355 Mon - Fri 8:00am to 5:30pm Sat 8:30am - 4:30pm
Free UK Mainland Delivery On all orders over £ 40 . We pride ourselves on our rapid service and aim to have your order picked , packed and delivered within 1-2 working days via DPD Courier or 3-7 working days via Royal Mail .
28 Day Money Back Guarantee No quibble on all our products . See website for details ..
Price Match Found a product cheaper elsewhere ? Please complete our Price Match form and if we can , we will . All price match enquiries will be responded to .
Award Winning Customer Service Harts Of Stur have just been voted one of the ‘ Top 30 Housewares Industry Influencers ’. We are proud to have won some fantastic awards and are currently finalists in several local and national events . Here are our some of our latest awards and nominations .
Feefo Gold Trusted Merchant Accreditation ( see page 10 ).
Visit Our Shop Over the years our country department store has expanded and now covers over 25,000 sq-ft . It has become a destination shop , both as a hub in the local community , and as a showroom for our extensive website ranges for those travelling from further afield .
Our legendary customer service goes above and beyond just taking your money – we have staff trained to give advice on virtually everything we sell , we arrange regular demonstrations of kitchen and other equipment to help you make that considered purchase , and we do not stop offering advice and assistance after the sale is made . Our staff are happy to help , and happy to talk , so come join us and experience just how infectious a smile can be .
Excellence In Housewares Awards 2016 - Excellence in Direct Retailing and Excellence in Retailer Initiative Finalist
Harts of Stur Station Rd , Sturminster Newton , Dorset DT10 1BD .
Shop Tel : 01258 472420 Email : sales @ hartsofstur . com We are located on Station Road in Sturminster Newton ’ s town centre on the Shaftesbury Road to Sturminster Newton ( B3091 ). But if you get lost , just ask anyone ‘ Where ’ s Harts ?’ for directions . Opening Times Harts Of Stur Shop & Mail Order Freephone Line Mon-Fri : 8:00am-5:30pm Saturday : 8:00am-4:30pm Sunday & Bank Holidays : Closed
Blackmore Vale Business Awards 2016 Family Business Of The Year , Customer Service Award , Online Business Of The Year Finalist
The Housewares Innovation Awards 2016 Best Retail Website
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