Harlingen Police Department 2017 Annual Report 03-15-18 Annual Report | Page 32

Annual Report Communications center The Harlingen Police Department Emergency Communication Cen- ter is the public safety answering point for the city of Harlingen. All 911 calls and non-emergency calls are routed to our center for process- ing. Our Public Safety Communication Offi cers identify the best re- source for police, fi re, and medical services to resolve each incident and route the information appropriately 24 hours a day, 365 days per year. 32