Additional Client
Information
As a learning and teaching environment
please note all services and treatments are
not available throughout the whole academic
year and appointments may be subject to
limited days and times. Regular appointments
cannot be guaranteed as class timetables and
requirements are subject to alterations.
All appointments require a thorough
consultation, this will ensure that the
treatments are suitable to your requirements
and are tailored to your needs.
Appointments can vary in length depending on
the service and we ask that you make yourself
available for the entirety of the treatment. Hair
appointments can last up to 4 hours.
Salon Assistants will ask for a variety of details
when arranging your appointment, we would
appreciate your co-operation with this to
ensure you are contactable if required. This
is to prevent any inconvenience if we do not
have a contact telephone number or email
address. We ask that you give at least 24 hours
notice of a cancellation where possible.
As we are a training environment, students
have limited experience and are here to be
mentored and gain experience in their chosen
field. It is therefore important that as a client
you adopt a supportive attitude towards our
students. Lecturers do not provide treatments,
they are in class to assist, support and
supervise the training of students.