JURGENS RESOLVES
LEGAL DISPUTE
A legal dispute between Jurgens Australia and
Al-Ko appears to have been resolved.
On April 17, Jurgens released a statement to
announce that the legal proceedings instituted by
Al-Ko over a large sum of money owed to the major
supplier of RV components had been withdrawn.
“We acknowledge that the last 12 months have
been particularly difficult,” Jurgens Australia
Paul Kyriacou said. “This was precipitated by a
strike at a key supplier and we are still feeling
the knock-on effect. However, with each passing
month we are strengthening our supply chain.
NEED
MORE
POWER?
“As a consequence of the disrupted supply chain,
our customer service and warranty process has
not lived up to expectations. Today, we announce
a change to our business model with the launch
of our in-house customer service, sales and
warranty team.
“Our team will be the first port call in all service/
warranty-related issues. This will speed up the
time taken to resolve queries, and ensure a
consistent quality product.”
The uncertainty at the Pakenham, Vic, based
manufacturer came to a head in March when
its gates were locked during the day, and a
lease termination was posted on its front fence.
The notice claimed that Jurgens Australia had
breached the terms of the lease.
The lock-out only lasted a day but added significantly
to the public perception of a company in crisis.
Mr Kyriacou at the time issued a statement in
an attempt to reassure staff and prospective
purchasers over the future of the company.
TEAM
BMPRO
.COM
/ 61