gmhTODAY 17 gmhToday Nov Dec 2017 - Page 86

How to Respond to a Data Breach On September 7, 2017, Equifax credit reporting agency announced that they had had a data breach that impacted approximately 143 million U.S. Consumers. This data breach occurred sometime between May and July and has impacted over 44% of the US population. This represents one of the most serious data breaches in American history. The hack exposed names, Social Security numbers, addresses, dates of birth, and driver’s license numbers. These are critical pieces of information used by thieves to impersonate people and steal their money. B eing the victim of cybercrime is a frightening and stressful experience. Time is of the essence, whether your personal data has been compromised as part of a larger targeted cyberattack, or you are the victim of an individual cybercrime. You’ll need to take immediate action to minimize the impact These are steps you should take within specifi ed timeframes after discovering your data has been breached. tax fraud. You’ll be able to access the Tax- payer Guide to Identity Theft, which provides education on tax-related identity theft, tips to reduce your risk, and steps for victims to take. Within The First 24-48 Hours 8. Run reputable anti-virus/anti-malware/anti- spyware software to clean your computer. 1. Call your Investment Advisor, regardless of where or how the data breach occurred, so we can watch for any suspicious activity in your accounts and collaborate with you on extra precautions to take in verifying your identity prior to any fund transfers in your investment accounts. By Daniel T. Newquist, CFP®, AIF® Daniel T. Newquist, CFP®, AIF® is a Principal Wealth Advisor with RNP Advisory Services, Inc., in Morgan Hill with over 20 years experience advising clients on their personal wealth and business planning needs. Investment advisory services offered through RNP Advisory Services, Inc. – a registered investment advisor. Securities offered through Securities America, Inc., member FINRA/SIPC. RNP Advisory Services and Securities America are sepa- rate entities. The Investment Fiduciary standard of care applies to advisory services only. dnewquist@RNPad- or call 408. 779.0699. 86 2. Contact your Investment Advisor if you are a victim of identity theft, or suspect fraudulent activity in your invest- ment accounts. Your advisor will escalate the matter to your investment account custodians, so their fraud prevention and investigations teams can investigate your case and take necessary precautions to prevent further unauthorized debits. 3. Call the Social Security Administration’s fraud hotline at 800-269-0271 if you suspect your Social Security number has been compromised. The Offi ce of the Inspector General will take your report and investigate activity using your Social Security number. 4. Contact the Federal Trade Commission (FTC), either at,, or by calling 877-IDTHEFT (TTY 866-653- 4261). Click on Report Identity Theft to access the Identity Theft Recovery Steps. This one-stop resource for victims of identity theft will guide you through each step of the recovery process, from reporting the crime to creating a personal recovery plan and putting your plan to action. 6. Contact your bank and credit card companies to notify them of the matter. 7. If appropriate, close any compromised or unauthorized accounts 9. Once you’ve ensured your computer is virus/malware/spyware free, you should change passwords on your ac counts. Make each password unique, long, and strong, and use two-factor authentication when available. Within The First Week 1. If the breach occurred at a fi rm with whom you do business, be sure to follow the legitimate directions provided by that fi rm. If it offers credit protection services, sign-up for the service. 2. Report the crime to your local police, even though the incident may cross multiple jurisdictions. Your local police will fi le a for- mal report and may be able to refer you to ad- ditional resources and agencies that can help. 3. Report your stolen money and/or identity to one of the three main credit bureaus. Provide the credit bureau with your police report number and ask them to place a fraud alert on your account to prevent additional fraudulent activity. Once the fraud alert is activated, the two other credit bureaus will receive automatic notifi cation and the fraud alert on your credit report will be in place for seven years with all three credit bureaus. (Without your police report number, the alert will only be in place for 90 days.) Equifax 1-800-525-6285 Experian 1-888-397-3742 5. Visit the IRS website guide-to-identity-theft if you’re the victim of GILROY • MORGAN HILL • SAN MARTIN NOVEMBER/DECEMBER 2017 TransUnion 1-800-680-7289