GLOSS Issue 23 JULY 2015 | Page 25

generational diversity in a way that ensures happy and productive outcomes for individuals and organisations is undoubtedly one of the biggest challenges our leaders are about to face. Whilst we all recognise that diversity can be an asset rather than a liability, it is up to us to make the most of this shift in demographics. If we don’t and instead merely opt for the ‘go with the flow’ approach we risk confusion, loss stereotypes that abound so the first thing we need to do is move beyond the labels and dispel them. Falling into the trap of judging what is good or not good about one generation or which one is better only serves to widen the gap rather than unite it. Instead, finding areas of commonality on which to build and strengthen relationships is key if we are to develop the capacity to embrace the differences. FINDING AREAS OF COMMONALITY ON WHICH TO BUILD AND STRENGTHEN RELATIONSHIPS IS KEY IF WE ARE TO DEVELOP THE CAPACITY TO EMBRACE THE DIFFERENCES. of relevance and contribution, which is Interestingly Jennifer Deal, author of dangerous for both our own careers and Retiring the Generation Gap, noted that the businesses that we lead. each of the generations of working age valued the same things. Nurturing multigenerational diversity is not just about merely accepting our “Everyone wants to be able to trust differences it is about recognising the their boss, no one really likes change, strength that lies in them. It is about we all like feedback and the number of ensuring our workplaces actively hours you put in at work depends more value and desire these differences and on your level in the organisation than demonstrate this from the moment on your age”. people join to when they leave. Whilst people of different ages do We are all aware of the generational see the world through a different GLOSS JULY 2015 25