GLOBE October 2017 October 2017 - Page 31

GLOBE - Growth.Leadership.Organisation.Business.Education 30 4

who have experienced knowledge loss due to the retirement of Baby Boomers. The study was structured as a phenomenological research design to reveal an understanding of the lived experiences of organizational managers and leaders. Individual interviews were conducted at the preferred settings of the participants using a face-to-face approach or via Skype video call. The data captured through interviews were analyzed, and several themes and sub-themes were created.

Subsequently, Jennex (2014) acknowledged that the loss of knowledge is a problem, but described it as a quantified risk because of the value of retaining the expertise of the experienced employees. The eventual retirement of Baby Boomers and the resulting lost knowledge and a lack of framework for the organizational continuity (Biron & Hanuka, 2015) cause significant risk to the organizations. Understanding the influence of lost knowledge due to the Baby Boomer mass retirement has significant implications for managing core competencies that stimulate organizational productivity and progress.

NATURE OF STUDY

This study was conducted to explore the lived experiences of the leaders and managers of IS organizations as they strive to maintain operational continuity after Baby Boomer worker retirement (Mathiyazhagan, 2016). A qualitative approach was used to conduct this study with a population of 20 leaders and managers in IS organizations

The eventual retirement of Baby Boomers and the resulting lost knowledge and a lack of framework for the organizational continuity (Biron & Hanuka, 2015) cause significant risk to the organizations