Global Custodian Winter 2018 | Page 3

[ C O N T E N T S ] IN-DEPTH 22 The DIY investment model Tokenisation is opening up a whole new world of tradeable assets, along with revolutionising the way the market can trade traditional products. 30 What’s in a name? Are distinctions between develop, emerging and frontier markets still useful? 42 What to expect in 2019 As we enter the New Year, Global Custodian asks a range of industry experts to give their predictions on what to expect in 2019. MARKET REVIEW 50 Arrival The securities services industry is beginning to roll out chatbots to respond to client queries, so what can we expect from this new technology going forward? GC AWARDS 86 Industry Leaders award winners honoured SS&C’s Bill Stone takes home the Lifetime Achievement award, as Pershing, Trident Trust, Ultimus, Digital Asset, BNP Paribas and Morgan Stanley all win big. Winter 2018 globalcustodian.com 3