[ S U R V E Y
|
A G E N T
B A N K S
I N
F R O N T I E R
M A R K E T S ]
Market share (% of
responses) Relationship
management Client service Account management Asset safety Risk management
80% 5.18 6.45 5.87 5.51 6.45
80% 4.62 4.91 5.46 5.00 5.23
40% 5.11 5.40 5.15 5.46 6.56
Standard Chartered Bank 57% 5.45 5.25 5.28 5.25 5.65
Standard Bank 43% 5.19 4.92 4.86 4.43 4.44
60% 4.88 5.31 5.05 5.00 5.23
100% 5.58 5.44 5.65 5.65 5.69
UniCredit 37% 4.94 4.83 4.58 5.22 5.56
Raiffeisen Bank International 25% 5.82 6.31 5.82 6.14 5.87
Société Générale Securities Services 19% 4.00 5.00 3.83 5.00 3.43
Citi 19% 4.00 4.00 4.00 4.17 n/a
UniCredit 60% 5.21 4.71 4.25 5.50 5.25
Raiffeisen Bank International 30% 6.86 6.75 6.60 6.50 6.33
55% 4.74 4.86 4.64 5.07 5.39
86% 5.00 4.93 4.35 5.22 5.41
Standard Chartered Bank 40% 5.62 5.88 5.14 7.00 6.00
Citi 40% 5.25 4.80 3.57 5.71 4.71
Standard Chartered Bank 23% 5.90 6.29 5.78 6.22 5.56
Deutsche Bank 31% 5.75 5.85 5.37 6.06 5.50
HSBC 31% 4.20 4.30 4.38 4.56 5.79
Standard Chartered Bank 43% 4.54 5.00 5.38 5.00 5.33
Standard Bank 57% 5.24 4.67 4.00 5.25 4.67
Lithuania
SEB
Mauritius
Standard Chartered Bank
Morocco
BNP Paribas Securities Services
Nigeria
Oman
HSBC
Panama
Citi
Romania
Serbia
Slovak Republic
UniCredit
Slovenia
UniCredit
Sri Lanka
Vietnam
Zambia
80
Global Custodian
Spring 2019