[ S U R V E Y
|
A G E N T
B A N K S
Market share (% of
responses)
Global Average
I N
F R O N T I E R
M A R K E T S ]
Relationship
management Client service Account management Asset safety Risk management
5.03 5.38 5.50 5.48 5.41
Argentina
Citi 50% 5.02 5.34 4.93 5.57 5.40
Santander 28% 3.85 3.68 3.39 4.11 2.55
HSBC 50% 5.75 6.31 6.11 5.35 4.87
Standard Chartered Bank 39% 4.87 5.08 5.78 5.48 5.50
82% 5.02 4.93 5.71 5.60 5.56
67% 5.25 5.80 6.27 5.89 5.64
Eurobank 55% 6.99 7.00 7.00 7.00 7.00
UniCredit 25% 5.31 5.34 5.10 5.55 5.66
UniCredit 32% 5.25 5.14 5.21 5.55 5.69
PBZ 37% 5.90 5.94 5.94 5.92 5.49
Eurobank 35% 6.47 6.72 6.32 7.00 7.00
Piraeus Bank 30% 4.16 4.27 7.00 7.00 7.00
73% 5.19 6.47 6.09 5.52 6.46
90% 4.89 4.79 5.93 5.90 5.76
73% 2.91 4.35 4.10 4.38 4.46
89% 5.35 5.64 6.02 5.51 4.79
86% 5.17 5.63 6.16 5.54 5.39
HSBC 60% 5.76 6.18 6.11 5.52 5.37
Standard Chartered Bank 30% 5.56 5.90 6.54 6.51 6.49
73% 5.19 6.47 5.88 5.52 6.46
Bahrain
Bangladesh
Standard Chartered Bank
Botswana
Standard Chartered Bank
Bulgaria
Croatia
Cyprus
Estonia
SEB
Ghana
Standard Chartered Bank
Iceland
ĺslandsbanki
Jordan
Standard Chartered Bank
Kenya
Standard Chartered Bank
Kuwait
Latvia
SEB
78
Global Custodian
Spring 2019