Global Custodian Spring 2019 | Page 55

[ M A R K E T managers typically result in breaks in the open trade position, further hampering their corporate action decision-making process. “Most systems also do not pull the long, short, traded and hedge positions in a single view for the investment managers responsible for making election decisions, leading to sub-optimal results,” Wood adds. “The inability to efficiently get notifica- tions and entitlements to the front-office means decision makers could miss reve- nue opportunity measured in the billions. “Recent consultant analysis identified fund revenue lost from utilising standing instructions for cash elections, but the opportunities extend to the on-loan and hedge portfolios as well. Infrequent, large losses make the internal headlines, but it is likely the absence of awareness in the suboptimal management of positions, reference and market data that is the largest cost for the industry.” Further to the defence of the custodians, Scorpeo’s Ruck also believes they are vic- tims of the choices of their clients when it comes to the corporate actions process. “Custodians are aware of the issue and the amount of value being missed, but if managers do not see a problem and are not asking for a solution, it is unlikely cus- todians will opt for an industry solution,” Ruck highlights. Redesigning the process The main challenge for both asset managers and custodians is bridging the operational and data differences not only between the front-and back-office of the asset manager, but also between the client and their fund administrator/custodian, R E V I E W and even between custodians themselves. Historically, few solutions have been available to adequately address these challenges for both sides. Therefore, one way to go about finding a solution is looking at how stakeholders can redesign the corporate actions process to eliminate inefficiencies. “The regulation may be a stimulus for the industry to look for a market solution to proxy voting and corporate actions, rather than each build their own.” JOHN SMALLEY, CO-FOUNDER, CITI PROXIMITY “Corporate actions and proxy voting is a process and a stakeholder problem, rather than a technology problem. There is significant percentage where the final delivery of election is delivered by paper, even though we are perfectly capable of electronic delivery,” says Smalley. Several firms are looking at new tech- nologies such as blockchain and ma- chine learning to automate and digitise corporate actions. BNP Paribas Securities Services and HSBC are among a number of custody banks testing the use of block- chain technology for proxy voting and corporate event announcements. Broadridge has also attained a US patent to develop a blockchain-based solution for proxy voting, and has agreed to col- laborate with banks including JP Morgan, Northern Trust and Santander to use the technology to enhance global proxy vote | C O R P O R AT E A C T I O N S ] transparency and analytics. Proxy voting and corporate actions have been touted as the perfect starting point for applying blockchain or distributed ledger technology (DLT) to the post-trade industry. However, the success of using DLT to eliminate inefficiencies largely de- pends on how they will be implemented across the board. “DLT has not solved the question of liability related to corporate actions. If a custodian solely relies on a single notifi- cation of which they have no liability, they will try to scrub and enrich the data their own way, and then you are back to the same problem,” adds Smalley. Furthermore, the industry may opt for a more simple-to-implement solution rather than going with the complex DLT option. “In all honesty, it’s not likely to be a cut- ting-edge technology that can make the largest impact for any specific company, but rich business rules that assist in the normalisation of data, that can configure to the asset manager’s specific challenges, and the ability to ignore the exceptions that don’t add value,” says Broadridge’s Wood. In addition to technology, regulation could also provide an impetus for the industry to look at new solutions for corporate actions. Europe is set to revise the Shareholders’ Rights Directive (SRD II), which aims to stimulate sharehold- ers’ long-term engagement and increase transparency in the voting process in relation to proxy voting and shareholder identification, as well as improving issu- er-investor dialogue. “The regulation may be a stimulus for the industry to look for a market solution to proxy voting and corporate actions, rather than each build their own. It could also act as a catalyst for intermediaries and issuers to push who they communi- cate through, and for a more streamlined process over how they disseminate infor- mation,” adds Smalley. The signs from the industry to review and automate the corporate actions process are positive. Now that there is an actual quantified value attributed to how much investors could earn if they pay closer attention to corporate actions and proxy voting, demand for custodians. Spring 2019 globalcustodian.com 55