[ S U R V E Y
|
M U T U A L
F U N D
Atlantic
Up to $100 million
$100 million to $250 million
A D $250
M I N million
I S T to R $1 A billion
T I O N ]
$1 billion to $5 billion
$5 billion to $10 billion
$10 billion to $50 billion
Over $50 billion
N/A
Atlantic FS client size (AuM) MFA overall client size (AuM)
MFA overall client size (AuM)
Atlantic accounts for just over 12% of weighted responses in this
AtlanTc FS client size (AuM)
year’s MFA survey, with clients ranging across the first five asset
size categories as in 2016. The firm has certainly built on its 2016
results by paying specific attention to one category that proved
to be its Achilles heel 12 months ago – distribution support. It
has recorded a score of 6.17 in this category, representing an
increase of 0.54 compared to the score of 5.63 in 2016 and more
than recovering the last year’s score represented.
As far as the survey as a whole is concerned, Atlantic can
regard 2017 as a success with all but one category coming above
Up to Up
$100
million
Up to Up
$100
million
6.00 (Very Good). Fund accounting, value delivered and transfer
to $100
million
to $100
million
$100 million to $250 million
$100 million to $250 million
agency achieved increases of 0.25, 0.19 and 0.13 points respec-
$100 million to $250 million
$100 million to $250 million
$250 million to $1 billion
$250 million to $1 billion
tively. Atlantic has also outperformed the market average in all
$250 to
million
$1 billion
$250 million
$1 billion
$1 billion
$5 to
billion
$1 billion
to $5 to billion
areas with the exception of operations and custody. This was
$1 billion
to
$5 billion
$1 billion
to $10
$5 billion
$5
billion
to
$10
billion
$5
billion
to
billion
the only area where the provider received a rating below 6.00.
$10 billion
to to $50
billion
$10 billion
billion
$5 billion
$10 billion
$5 billion to to $50
$10 billion
Interestingly, clients with non-equity funds rate Atlantic sig-
Over $50
billion
Over $50
billion
$10 billion
to $50 billion
$10 billion
to $50 billion
nificantly higher in this category than their equity counterparts
N/A Over $50 billion
N/A Over $50 billion
(6.44 versus 5.69).
N/A
N/A
At an individual question level, Atlantic’s best result is for
the timeliness of its NAV calculations (6.89), followed by its
responsiveness to regulatory changes (6.79). Its most improved
MFA overall client size (AuM)
question scores are for aspects of distribution support. Its ability
Atlantic scores by type of fund managed
and effectiveness supporting distribution through intermediar-
Equity
Non-equity
All
ies is up 0.59 points to 6.24 and through electronic platforms up
Relationship Management and Client Service
6.58
6.46
6.55
0.49 points to 6.24. At the other end of the scale, the quality and
Value Delivered
6.52
6.17
6.41
ease of use of client-facing technology has taken something of a
tumble from 6.01 in 2016 to a merely satisfactory 4.74 this year.
Fund Accounting And Valuation
6.62
6.87
6.72
Client commentary delivers ringing endorsements with one
Transfer Agency
6.62
6.50
6.65
client noting, “Atlantic does a great job of going above and
Distribution Support
6.10
6.17
beyond and feels like an extension of our team by always doing
what is best for the shareholders!” Another describes Atlantic
Fund Reporting
6.32
7.00
6.51
Up to $100 million
as an “outstanding” service provider. One of the larger clients
Compliance
6.67
7.00
6.70
$100 million to $250 million
points out that, “As multi-strategy funds utilising subadvisors,
$250 million
to $1 billion
Operations
and custody
5.69
6.44
5.94
we require more attention than normal mutual funds. Atlantic
$1 billion to $5 billion
6.39
6.63
6.46
has always been responsive to our specific needs. Their knowl-
$5 billion to $10 billion
edge and expertise has been important to our business. We have
$10 billion to $50 billion
been working with Atlantic for over 10 years.”
Over $50 billion
N/A
Atlantic overall scores
2017 2016 2015
Weighted share (%) 12.21 14.79 n/a
Atlantic scores versus market average
Difference:
2016-2017
2017 All Difference Relationship Management and Client Service 6.55 6.28 0.27 Value Delivered 6.41 6.05 0.36 Relationship Management and Client Service 6.55 6.54 6.53 0.01
Value delivered 6.41 6.22 6.11 0.19
Fund Accounting And Valuation 6.72 6.42 0.30 Transfer Agency 6.65 6.54 0.11 Fund accounting 6.72 6.47 6.61 0.25
6.65 6.52 6.57 0.13
Distribution Support 6.17 6.14 0.03 Transfer Agency Fund Reporting 6.51 6.22 0.29 Distribution support 6.17 5.63 6.00 0.54
Reporting 6.51 6.53 6.59 -0.02
Compliance 6.70 6.56 0.14 Operations and custody 5.94 6.17 -0.23 Compliance and regulation 6.70 6.53 6.42 0.17
0.16 Operations and custody 5.94 6.28 6.39 -0.34
6.46
6.30
Summer 2017
globalcustodian.com
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